- Report: #1121125
Report - Rebuttal - Arbitrate
Complaint Review: Super Green Coffee
Super Green Coffee3025 S. Harbor Blvd. Santa Ana, California USA
Super Green Coffee Super Green Tea is Fraud Santa Ana California
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Super Green Tea was giving away samples $4.95 x 2 shipping & they sent two bottles (1) green tea (1) Garcinia So they charge $4.95 twice and 13 days later the charged $79.53 for nothing. We got one incoice & cancelled same day Garcenia arrived. Green Tea had no invoice so we assumed $4.95 took care of it. The bank notified us of the $79.53 charge as it looked fraudlent. We have spent two weeks trying to get this charge removed. They have a location in Plano TX that ships the green tea another shipped from Deerfield Beach, FL. Returns are in Santa Ana, CA. The CSR named Ray #ID 4419 was very rude to my husband. I called him & he gave a different ID # 4449. He said it is company policy that customers can not talk to a manager. He would not tell me his address. He claimed to be in New York. At first he offered 25% refund. Then he offered 50% refund. I told him I am reporting the company to BBB and the Attorney General. Which I will have to contact 4 states. Ray said if I would mail product to CA. address @ my expense he would credit the $79.53. This kid kept reading to me & would not let me talk. When I got to speak he put me on hold until I was finished. He hung up on me after I ask him to have a manager call me. Please do not do business with these people. Big headache to solve issues with them. Product does not work.
This report was posted on Ripoff Report on 02/05/2014 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Super-Green-Coffee/Santa-Ana-California-92074/Super-Green-Coffee-Super-Green-Tea-is-Fraud-Santa-Ana-California-1121125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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