- Report: #1062568
Report - Rebuttal - Arbitrate
Complaint Review: Superior Distribution/AZC
Superior Distribution/AZC7211 E Southern Ave #111 Mesa, Arizona USA
Superior Distribution/AZC AKA XTREME HCA South Jordan, UT or Mesa, AZ unauthroized debit for unwanted products - won't refund my money Mesa Arizona
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I was called apparently because the company got my phone number from another company, because I did not solicit them.
The salesman was a fast talker who sold me a free bottle for only the S&H of $4.95 and a bottle of Super Cleanse for $19.95 which he claimed was a year supply.
There was no mention of additional charges or a timeline for cancelling the automatic withdrawal of those charges.
The shipment date was 6/11 and I recieved the XTREME HCA and SuperClease on June 14, 2013.
The packing slip states "All Returns require a Returned Merchandise Authorization (RMA) number. Please call the customer serive number found on your Order Confirmation Email for returns. Prodcuts shipped back "Return to Sender" will not be accepted/refunded. Products must be shippped back by customer."
And that is all.
On 6/27/2013 I found that an additional unauthorized charge of $99.90 came out of my bank account from XTREME HCA out of South Jordan, UT, phone number 888-991-6968.
When I called the number a woman who claimed to be the supervisor said they would not refund my money for the unwanted product even if I returned it to them, as I have not yet received it.
I explained that I was not informed the additional charge would be coming out of my account, especially since it would be such a high dollar ammount that I would surely have remebered and rejected.
Sure continued to refuse my request for refund.
This report was posted on Ripoff Report on 06/27/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Superior-DistributionAZC/Mesa-Arizona-85209/Superior-DistributionAZC-AKA-XTREME-HCA-South-Jordan-UT-or-Mesa-AZ-unauthroized-debit-1062568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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