- Report: #499968
Report - Rebuttal - Arbitrate
Complaint Review: supersportz.com
supersportz.com1725 W Katella Ave Orange, California United States of America
supersportz.com txx motorsports, supersportz, tom spiers president Registration issues, Poor Follow Up, Poor customer Service, Changing business names to flee obligations with prior customers, Incompetent. Orange, California
*REBUTTAL Individual responds: People Of the World
*UPDATE EX-employee responds: Inaccurate Statment
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2 scooters and a trailer were won from a radio station in May. The correspondence from the radio staion listed 2 VIN's of scooters that were at TXX motorsports to be picked up. The registration was to be paid by the winner. Upon arrival, the VIN's did not match the scooters that were given. Aprox $500 was paid in registrations fee's to TXX motorsports. Paperwork was signed and completed at the dealership. The scooters were taken.
In july only one title was received for one scooter. When DMV was contacted, they had no information on the other scooter. Numorous messages were left, for Tom, to no avail. Finally, in September, I was able to reach him. He had a very cavalier attitude about the whole situation entirely. He was told that if the situation was not fixed, there would be a chargeback placed on the registration payment. His reponse was "Go ahead, I've changed business names, and filed BK for TXX motorsports, you will get no money from that merchant". He was also told that there was going to be a DMV investigation report. Again, he had a similar response "You guys can write whatever and do whatever, TXX is no longer a company, thats why its called "supersportz". He then proceeded to tell me he would check with the "registration office and see whats going on, and give a call back....."
A couple clicks of google will tell you quite a bit of information about most companies, and supersportz (formerly known as TXX motorsports) is no different. The ratings are horrible, and very recent.
This guy has an excuse for everything. There is no way anyone should wait 4 months for registeration. He blames DMV, and says the reason why the VIN's are different is because one of them had an electrical issue, and the other was sold. The story just doesnt add up. I would advise anyone and EVERYONE to take their business elsewhere.
This report was posted on Ripoff Report on 09/24/2009 02:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/supersportzcom/Orange-California-92867/supersportzcom-txx-motorsports-supersportz-tom-spiers-president-Registration-issues-Po-499968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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