- Report: #1092334
Report - Rebuttal - Arbitrate
Complaint Review: Surfide Pool Company
Surfide Pool Companyacton, Massachusetts USA
Surfide Pool Company San Juan Fiberglass Pools never again acton Massachusetts
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WE ENGAGED SURFSIDE POOL FOR A FIBERGLASS POOL MANUFACTURED BY SAN JUAN POOLS OF LAKELAND FLORIDA IN THE EARLY SUMMER OF 2013. FROM THE BEGINNING THERE WAS SHEAR INCOMPITANCE IN THE INSTALLITION. THE POOL WAS PLACED SO HIGH THAT RUNOFF FROM THE PATIO WOULD HAVE RUN INTO MY BASEMENT BULKHEAD AND FLOODED MY BASEMENT. THE POOL WAS ALSO UNLEVEL BY AT LEAST 6 INCHES. WHEN THE POOL WAS BEING FILLED, WATER RAN OUT OF THE DEEP END BEFORE IT REACHED THE LAST STEP IN THE SHALLOW END. SURFSIDE THEN TRIED TO FIX THE UNLEVELNESS AND IN DOING SO LEFT HUGE VOIDS UNDER THE FLOOR OF THE POOL. THE POOL THEN SPLIT IN THE MIDDLE FROM NO SUPPORT. IT WAS DECIDED THAT THE VOUIDS WERE SO SUBSTANTIAL THAT THE POOL NEEDED TO BE COMPLETELY REMOVED FROM THE HOLE. THE INSTALLER QUIT AND WALKED OFF THE JOB CLAIMING THAT SURFSIDE DID NOT PAY HIM ENOUGH AND WAS ALWAYS CRYING ABOUT MONEY. [continued below]....
PLEASE, FOR ANYONE CONCIDERING A NEW POOL……STAY AWAY FROM SURFSIDE POOLS AND SAN JUAN POOLS.
This report was posted on Ripoff Report on 10/16/2013 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Surfide-Pool-Company/acton-Massachusetts-01023/Surfide-Pool-Company-San-Juan-Fiberglass-Pools-never-again-acton-Massachusetts-1092334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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