- Report: #1140524
Report - Rebuttal - Arbitrate
Complaint Review: Surlean Foods
Surlean Foods2001 S. Laredo St. San Antonio, Texas USA
Patrons be aware, eat at your own risk at Taco Cabana, Bone in the Ground Beef I filed an insurance claim because there was a bone in the ground beef in the taco at Taco Cabana it damaged my tooth seriously and they are refusing to settle this claim and i have all the proof i need to sue! San Antonio Texas
*Author of original report: To: Stacey-O
*Author of original report: received call from Alex Valadez !!!
*Author of original report: ammendment to original complaint!!!
*Consumer Comment: This story is actually true!!!
*Consumer Comment: So
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Approximately 1 and 1/2 years ago at a Taco Cabana located at IH 35 N. @ Walzen rd, i bit into a taco that had a cow bone in it and it damaged one of my teeth. The company Surlean which provides the ground beef to Taco Cabana settle the case within about a month and a half!
This has happened a second time on February 10th, 2014 at the location at, Pat Booker Rd. and Kitty Hawk Rd. I reported the incident to the General Manager, Paula Kirby in which she witnessed the cow bone i had spit out of my mouth. Then after i started to have some sharp pain in my teeth, and then she took my information and reported to her main office. I then contacted the same individual as before by the name of Alex Valadez because she settled the claim before whithout indicent.
Now she is dragging her feet, because the claim now involves more money than before! Since Feb 10th 2014 the tooth in question has gotten infected and has infected my lymph nodes and is causing me some serious health issues. So like i said before, you might want to think twice before eating at Taco Cabana which serves the meat from the same company as the one where my tooth was injured. this is not a small claim it actually reaches up into the 5 digits, and i see no end in sight. So beware when you eat at a taco cabana which serves meat from the Surlean Foods Meat Co.
This report was posted on Ripoff Report on 04/21/2014 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Surlean-Foods/San-Antonio-Texas-78207/Patrons-be-aware-eat-at-your-own-risk-at-Taco-Cabana-Bone-in-the-Ground-Beef-I-filed-a-1140524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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