Complaint Review: Survival Life - Internet
- Survival Life Internet USA
- Phone:
- Web: http://survivallife.com/cb/es/2/tw/...
- Category: Bait-and-Switch
Survival Life FPA Family Protection Assoc. 4330 Gaines Ranch loop. Suite 120 Austin TX, 78735PA Family Protection Association fruedulant bank charge Austin, TX Internet
*UPDATE Employee: Hello Marv
I ordered a 2 wallet knives from this company for $4.95 shipping fee. I did not sign up for anything else. Now I see they have charged my bank account $19.95. This is an unauthorized charge! I cannot contact them as yet, as it is the weekend.
This report was posted on Ripoff Report on 10/04/2015 10:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/survival-life/internet/survival-life-fpa-family-protection-assoc-4330-gaines-ranch-loop-suite-120-austin-tx-7-1259042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello Marv
AUTHOR: Brittany - (USA)
SUBMITTED: Thursday, April 14, 2016
I am so sorry that you were charged for a membership that you did not want. We do give our customers a trial to our membership when they order certain items from us and if the trial is not canceled after the 14 day period the membership does charge your account. We do inform our customers of any membership trials on their account when they make the purchase but I do apologize that you were charged unknowingly. If you could reach out to me at support@survivallife.com using the subject ATTN Brittany I would like to try to make up for this happening. I look forward to speaking with you and I hope you have a great day!
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