sweet leaf tobacco shop worst costumer service on the planet terrible people ocala, Florida

Ive been to this store twice and both times experienced terrible customer service. First time my girl friend bought a broken hookah that we were told would not be refunded or exchanged and a tobacco pipe that had a crack on the side that we were told was our fault. They treated us like we were stupid. Neither piece was used and we came right back 20 minutes after purchase. We never once got an attitude with the workers. They tried to tell us the onlu way to break the hand pipe was with a hammer....so they were basically saying we took some glass home to break with hammers. Funny one right. The second experience i was told "to keep my mouth shut or get out" because i asked how legal was it for them to smoke inside there store. I wasnt complaining because i to had a cigarette in my hand. They just snapped when i asked. Out of everything ive heard from everyone else the bad sedf out weighs the good. I cant support this store in any way, shape or form