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Report: #1311580

Complaint Review: Synergy Fitness Clubs - New York - New York New York

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  • Reported By: Anonymous — Astoria New York USA
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  • Synergy Fitness Clubs - New York New York, New York USA

Synergy Fitness Clubs - New York Corporate Office - Astoria location They are taking money from your account even after you cancel membership New York New York

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The company has a terrible management system. When you try to cancel, you have to send a cancellation letter 30 days prior to your cancellation by certified mail. If you don't do this, they will keep charging you.

I sent in my cancellation and they called me saying that I still owe them money for 3 months. Because I didn't pay for these 3 months, they couldn't cancel my membership. They reported me to a debt collector company because nobody explained to me that this was their policy. Only when I called the debt collection company they told me about this policy.

I don't understand their rules and they do not communicate clearly. They want to take your money as much as they can.

Please stay away from this gym, there are lots of other gyms in the city that are much much better. I tried to cancel 3 times and nobody got back to me and meanwhile they kept charging my bank account. I had to put a stop on my bank account because they kept charging.

They are frauds, they want to take your money no matter how little you pay for the monthly fee.

I hope they are out of business soon because that's what they deserve. Stay away!

This report was posted on Ripoff Report on 06/15/2016 02:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/synergy-fitness-clubs-new-york/new-york-new-york/synergy-fitness-clubs-new-york-corporate-office-astoria-location-they-are-taking-mone-1311580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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