• Report: #1094011

Complaint Review: T-Mobile US, Inc.

  • Submitted: Wed, October 23, 2013
  • Updated: Wed, October 23, 2013

  • Reported By: ritagonz — Hudson Massachusetts
T-Mobile US, Inc.
12920 SE 38th Street Bellevue, Washington USA

T-Mobile US, Inc. They give credit to anyone and then send collection agencies to harass the wrong people Bellevue Washington

*Consumer Suggestion: No service! No reception! No Mercy!!

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Some sales people will do whatever it takes to make a sales, including overlooking a persons credit status or ability to pay.  Then when the bill doesn't get paid, they send out the sharks.  In this case, T-Mobile has allowed MidLand Credit Management to take on an account that belonged to someone- get it right, we dont use T-Mobile, never have and never will.  We prefer ATT and Sprint thank you - to harass whomever has the same name just to collect a $169.00 bill.

Take corporate pride in training your people, and if you have to go after a default account, make sure you have the right one.  T-Mobile is just as in fault as the collection agency, for not doing their job in the first place.  Beware - if you have a common name and someone defaults, corporate incompetency will come after you while you are doing homework with your children, caring for your elder or cooking dinner.  They don't care.  T-Mobile lost definitely a potential client and referals.  This is not a way of doing business.


This report was posted on Ripoff Report on 10/23/2013 09:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile-US-Inc/Bellevue-Washington-98006/T-Mobile-US-Inc-They-give-credit-to-anyone-and-then-send-collection-agencies-to-harass-1094011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

No service! No reception! No Mercy!!

AUTHOR: BloggieGirl - ()

T-Mobile has really done it this time, I found a review where the customer had services for years, moved to an area that didn't have any T-Mobile towers, was cancelled and T-Mobile still is charging an early termination fee! I can't believe it! even gyms and dating services have a clause that if the customer cannot obtain services within 50 miles they are relieved of their contract! T-Mobile No Mercy! F rating or not, I still filed a complaint!  You should too!

http://www.businessconsumeralliance.org/Reviews/Cellular-Telephone-Equipment-Parts-and-Supplies-Wholesale/T-Mobile-USA-Inc-in-Bellevue-WA-13216526

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