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Report: #824689

Complaint Review: T-Mobile - Bellevue Washington

  • Submitted:
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  • Reported By: Andrew — Hampton Georgia United States of America
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  • T-Mobile 12920 SE ST. Bellevue Washington Bellevue, Washington United States of America

T-Mobile Customer Service Defrauding their customers, poor customer service, they defraud money from their customer, you can't talk to someone in their corporate office. their customer service representatives will not satisfy Bellevue , Washington

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I would like to address to all of T-mobile customers. T-mobile is a billion dollar industry, however, it customer service has a very poor rating.  All T-mobile customer should think about renewing their contract with the T-mobile company. If you buy a new phone from T-mobile they want you to sign another contract with their company.

T-Mobile company will only speak to corporate companies who they do business with, but if you are a regular customer, with just one phone service their corporate office will not assist you. They will give you an address to send T-mobile a letter to dress your concern, while you are having trouble with service.

I have a comet phone and I bought another phone off line, However, the refurbish phone continues to have it's problem. I contacted T-mobile and they have yet to take care of my issues. Everyone needs to find a cellular service, excluding T-mobile, to get better service. T-mobile does not stand behind their service and product. Everyone should put on facebook, or any website that will show the public that T-mobile will not take care of their customers

Andrew

This report was posted on Ripoff Report on 01/18/2012 02:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/bellevue-washington-98006/t-mobile-customer-service-defrauding-their-customers-poor-customer-service-they-defraud-824689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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