- Report: #1169773
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobile12920 SE 38th St Bellevue, Washington USA
T-Mobile tmobile charging 100 times more than something is worth. Bellevue Washington
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I've been a T-Mobile customer since 2008. Recently I had to call abroad using their service. It ended up costing $2.69 per minute. Upon researching more about the country I was calling, I discovered the regulated (by the National Telecom Regulator) prices that are being charged towards operators to call that specific country. Its $0.02/minute or less, depending on the volume. So, long story short: T-Mobile is buying a minute for $0.02 and reselling the same minute for $2.69. I call this a RIP-OFF. Upon calling them, I was told that they would charge *just* 20 cents/minute if I were to pay them an additional $10/month. Kind of reminds me of the "taxes" mobsters were charging in Chicago back in the days of Al Capone. So, besides them asking for $10 so they don't rip me off that hard, they were also trying to suggest its a great deal. (Look towards Skype if you want a good deal - $0.036 cents/minute for what T-Mobile was charging $2.69).
To make it even more clear why I am so outraged about this prices, please consider the following hypothetical situation: You are in the market for buying a new car. The car manufacturer is selling the car at $20.000 (the 2 cents i mentioned) . T-Mobile is the car dealer. They are buying these cars for the manufacturer selling price of $20.000. I am the customer and I am buying the car. T-Mobile sells me the car for $2.690.000 (that's the exact same proportions between their 2 cents buying price and the $2.69 - what they are charging me per minute). Then they will ask for a fee $10.000.000 for giving me the privilege to purchase that car not for $2.69 million but rather for the discounted price of $200.000 (that's in reference to the $10 fee they were claiming to have the price reduced to 20 cents per minute. ) If that's not a RIP OFF , I don't know what is.
This report was posted on Ripoff Report on 08/14/2014 08:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Bellevue-Washington-98006/T-Mobile-tmobile-charging-100-times-more-than-something-is-worth-Bellevue-Washington-1169773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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