• Report: #1076434

Complaint Review: T-Mobile

  • Submitted: Fri, August 16, 2013
  • Updated: Fri, August 16, 2013

  • Reported By: Sue — Philadelphia Pennsylvania
T-Mobile
P.O. BOX 7425596 CINCINNATI, Ohio USA

T-Mobile My plan was for 2 years and should have ended 12/31/2013 but they said since i did a change in my billing that they extended the term of my contract for 2 more years.  CINCINNATI Ohio

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I have a service agreement with T-mobile that ended december 2012 or at least i thought.  I cancelled my service with T-mobile because i got no service in my house and their customer service couldn't figure out why.  A few weeks later i got a bill from them for 300. they charged me a cancellation fee, they said i changed my plan and that changed my service plan and added on 2 years, what kind of crap is that.  The worst is they refuse to help they just tell you how wrong you are and to figure out how to pay.  I told them i was a loyal customer and you can check my history, i never missed a payment and was never even a day late but that doesn't matter they don't want to hear it.  Tmobile is a scam!!


This report was posted on Ripoff Report on 08/16/2013 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/CINCINNATI-Ohio-45274/T-Mobile-My-plan-was-for-2-years-and-should-have-ended-12312013-but-they-said-since-i-d-1076434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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