• Report: #986812

Complaint Review: t-mobile

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  • Submitted: Tue, December 25, 2012
  • Updated: Tue, December 25, 2012

  • Reported By: linda — Quakertown Pennsylvania United States of America
t-mobile
po box 629025 el dorado hills, California United States of America

t-mobile They pick the pockets what they just feel like takeing el dorado hills, California

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had t-mobile about 6 years, in the 6 years had many of phone issues, did not work ,dropped calls . no signal, etc. Finally got a different carrier, DEC 5 2012 contract was up, New carrier made a mistake and moved my number to there service  Dec 3 2012 .so t-mobile says we canceled contract early and during the 6 years we had them we carried unlimited everything which bill was 217.86 almost every month  , but this last bill they sent was for 282..59 , they changed our unlimited everything for the month of NOV 2012 to Parcel everything so we had to pay for use of text, messages , pic message etc and 50 dollars for early cancellation. We stopped payment at bank but t-mobile went in under our bank card instead of auto pay so they took what they think is theirs . We called them and said we paid till the end of our contract they say we did not . our last bill before the rip-off bill was 217.86 they took from our bank on 11/21/2012 . now this rip off bill is from 11/03/2012 to 12/2/2012 .now is that not funny that our new carrier took me on on 12/03/2012 and our contract was to 12/05/2012 and we just paid them 217.86 on 11/21/2012 now on 12/22/2012 they took 282.59 . they are thieves and they should be stopped !!!!!! . I will never deal with them again and will tell everybody I know what they do . I want my last months money back . It is not theirs. 

This report was posted on Ripoff Report on 12/25/2012 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/t-mobile/el-dorado-hills-California-96762-9025/t-mobile-They-pick-the-pockets-what-they-just-feel-like-takeing-el-dorado-hills-Californ-986812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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