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Report: #1054232

Complaint Review: T-MOBILE - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Rusty — Oregon City Oregon
  • Author Not Confirmed What's this?
  • Why?
  • T-MOBILE Internet USA

T-MOBILE Rip-OFF, SUCKS Internet

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Had an account with T-mobile since January of 2006.  ALWAYS paid on time, always LOVED their customer service and help.  However, last night I got the TEXT from them that everyone dreads......They were slowing down my internet speed, since I have used 5.26GB.

I signed up with them BECAUSE they offered me a plan that had 1500 ANYTIME minutes, 200 texts (which was a lot thewn) and UNLIMITED internet.  Again, in 2005 the internet was very new to cell phones still.

I have re-signed with them 3 times, and even their store stafff look at my plan and say "d**n, Don't change it, you are grandfathered in".  When I ask about that, they told me that for the $70.00 a month I pay, I wouyld be stupid to change it.  THe last time she even told me that unlimited data is spendy, but not for me since I have had the plan for so long.

Well...I got THROTTLED.  and it SUCKS.  I signed up for Netflix and LOVE it, but now I cant watch it.  

Just be preparred to be throttled unledd you want to pay more.  I have been assured, numerous times that as long as I didn't change my plan, I am good to go.  

Not so.  

Now I am looking at my options.

This report was posted on Ripoff Report on 05/27/2013 08:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/internet/t-mobile-rip-off-sucks-internet-1054232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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