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Report: #1348830

Complaint Review: T-mobile - Kissimmee Florida

  • Submitted:
  • Updated:
  • Reported By: Daniela Vasilev — Orlando Florida USA
  • Author Not Confirmed What's this?
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  • T-mobile 1501 E Osceola Pkwy #2 Kissimmee, Florida USA

Eric - store Manager Store employee stole 5 iPhone 6, put them on my account and left the company. Kissimmee Florida

*Author of original report: T-Mobile store rip off

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Hello,

I have a transportation company and a acount with T-Mobile. On Sept 10th 2016, a store employee stole 5 iPhone 6, put the transaction on my account and apparently quit the job, taking the iPhones with him/her! Since then, I contacted T-Mobile customer service and both store managers to resolve this issue and they have been giving me the way around! The T-Mobile Store can NOT produce a contract with my signature or any Camera evidence of me purchasing these iPhones, but they keep refusing to remove the phones from my account! They keep saying, they are investigating, but nothing is hapening! Now its January 2017 and I still have 5 stolen iPhones on my account I have to pay for!! Do not, I repeat - DO NOT use this store to do your services!! They will rip you off and give you the way around! First time we enter this store to switch from Sprint to T-Mobile, transfered 3 numbers and we gave the sales person 3 Sprint iPhones. Later on we discover we only received credit for 2 iPhones, because the third iPhone was stolen from yet another employee. Apparently before he quit his job, He scanned some cheap old phone instead of the iPhone we gave him and, he took our iPhone with him. 

I am contacting my attourney, channel 13, Facebook, the Orange County Consumer Fraud protection Agency and anybody else willing to hear my story! BE WARNED! 

 

 

Daniela V

Atlantic Transportation Group

Orlando, FL 32824

407.360.9999

This report was posted on Ripoff Report on 01/10/2017 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/kissimmee-florida-34744/eric-store-manager-store-employee-stole-5-iphone-6-put-them-on-my-account-and-left-the-1348830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

T-Mobile store rip off

AUTHOR: - ()

POSTED: Tuesday, January 10, 2017

Hello,

I have a transportation company and an account with T-Mobile. On Sept 10th 2016, somebody from a T-Mobile store on 1501 E Osceola Pkwy #2, Kissimmee, FL 34744 , added 5  iPhones 6, to my account. Since then, I contacted T-Mobile customer service and both store managers to resolve this issue and they have been giving me the way around! The T-Mobile Store can NOT produce a contract with my signature or any Camera evidence of me purchasing these iPhones, but they keep refusing to remove the phones from my account! They keep saying, they are investigating, but nothing is happening! Now it’s January 2017 and I still have 5 stolen iPhones on my account I have to pay for!! Do not, I repeat - DO NOT use this store to do your services!! They will rip you off and give you the way around! First time we enter this store to switch from Sprint to T-Mobile, transferred 3 numbers and we gave the sales person 3 Sprint iPhones. Later on we discover we only received credit for 2 iPhones, because the third iPhone was stolen from yet another employee. Apparently before he quit his job, He scanned some cheap old phone instead of the iPhone we gave him and, he took our iPhone with him. 

I am contacting my attorney, channel 13, Facebook, the Orange County Consumer Fraud protection Agency and anybody else willing to hear my story! BE WARNED! 

 

 

Daniela Vasilev

Atlantic Transportation Group

Orlando, FL 32824

407.360.9999

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