• Report: #92130

Complaint Review: T-Mobile

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  • Submitted: Wed, May 19, 2004
  • Updated: Wed, May 19, 2004

  • Reported By:Greenville Rhode Island
T-Mobile
34 Hemmingway Drive Riverside, Rhode Island U.S.A.

T-Mobile RIPOFF. SIGNED ON FOR A REGIONAL PLAN INDLUDED LD ANY CALLS MADE IN N.E. ..THEY CHANGED THE PLAN CHARGED FOR ALL LD CALLS THAT RAN TO $600.00 PLUS. rip-off cellular rip-off Riverside Rhode Island

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As a former T-Mobile Account Executive in the B-B office in Riverside RI I opted for a regional plan when I left the company.

For $69.99 I was supposed to receive 1000 anytime minutes which included all long distance calls made from NE. They shut my phone off in October. I payed them $94.00 via my Visa and service was restored. Two days later the shut it off again and said that I had to pay $134.00 for service resortoration. Four days later they did the same thing demanding $200.00 plus. I gave it them.

When I called customer service they told that they changed the plan and that I had to pay for all long distance calls. They said that they where not required to inform me of such. For that amount of money I could have gotton thousand of minutes. I told them to stuff their service and went another carrier. The only thing missing from T-Mobile is the mask and the gun.

TG
Greenville, Rhode Island
U.S.A.

This report was posted on Ripoff Report on 05/19/2004 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/Riverside-Rhode-Island-02914/T-Mobile-RIPOFF-SIGNED-ON-FOR-A-REGIONAL-PLAN-INDLUDED-LD-ANY-CALLS-MADE-IN-NE-THEY-C-92130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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