- Report: #1052182
Report - Rebuttal - Arbitrate
Complaint Review: T-Mobile
T-Mobileshrewsbury, Massachusetts USA
T-Mobile Cellular data speed went from 5 MBPS to 1 MBPS shrewsbury Massachusetts
*Author of original report: Cell Network Improved with no warning
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T-Mobile used to have data speeds around 5 mbps at my home location, now they are down to 1 mbps. I even upgraded to new phones and tested this with all 4 of them, same thing. Me and my family are very unhappy as we spent so much money for devices and for more expensive data plans, but we got downgraded 5 times.
I tried contacting T-mobile and they investigated this case twice but they said they did not make any changes and they have no plans upgrading in this area in near future.
I have proof as I used SpeedTest application before and today, and this app saves the history. If someone would like to see it I would be glad to show it to them.
I feel ripped off as I was promissed faster speeds so I upgraded and payed for more expensive data plans for whole family and I got 5 times slower speed. Going from faster to slower was not what I paid for.
This report was posted on Ripoff Report on 05/19/2013 06:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/shrewsbury-Massachusetts-01545/T-Mobile-Cellular-data-speed-went-from-5-MBPS-to-1-MBPS-shrewsbury-Massachusetts-1052182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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