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Report: #1287016

Complaint Review: Take-A-Break Travel - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Jennifermad — San Jose California USA
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  • Take-A-Break Travel 6400 N. Andrews Ave. Ste 180 Fort Lauderdale, Florida USA

Take-A-Break Travel I bought a "timeshare" at the Luxor in Vegas, then was unable to use it and unable to get a refund. Fort Lauderdale Florida

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I was in Las Vegas in 2015 at the Luxor Hotel. I was approached by a woman named Erlinda in the lobby who offered me a "Special Promotional offer". She asked me some questions and told me that if I purchased a package from Take-A-Break Travel at that time, I would be able to stay at the Luxor anytime within the following year - it was a 3day/2 night package.

Then a gentleman named Joseph told me that his company, Take-A-Break Travel, would book a room for me at the Luxor within the next year and asked if I knew when I would be returning. I told him that I knew the exact date because I was in Vegas to celebrate a birthday. Joseph sold me a "vacation package" and said that he would personally book a room for me at the Luxor on the date of my choice in 2016. I gave him the dates I desired and he said he would be in touch.

I never heard from Joseph or his company again, however, when I was getting ready to return to Vegas the following year, I called the Luxor to inquire about my reservation.

At that time, the Luxor politely informed me that they were unable to assist me and referred me to Take-A-Break Travel. Upon speaking with Take-A-Break Travel, I was told that I was supposed to have booked my own room at either the Luxor or the Excalibur and that since I hadn't bothered to follow up sooner, my purchase would not be honored.

The woman refused to give me her name and promptly hung up on me.

 

 

This report was posted on Ripoff Report on 02/11/2016 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/take-a-break-travel/fort-lauderdale-florida-33309-9100/take-a-break-travel-i-bought-a-timeshare-at-the-luxor-in-vegas-then-was-unable-to-use-1287016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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