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Report: #1271257

Complaint Review: Take Three Nights - Internet

  • Submitted:
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  • Reported By: Rebecca — Portland Oregon USA
  • Author Not Confirmed What's this?
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  • Take Three Nights Internet USA

Take Three Nights Internet

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I was offered a "bargain" travel deal which consisted of 3 nights vacation in a choice of a variety of destinations followed by a bonus at a later date of a 3 day cruise. I was told availabiliity was almost always guarenteed and there were no blackout dates.

I called to find out what was available in Vancouver and the agent said they'd take my dates and preferred destination and I would be assigned and contacted by another agent. I received an email the next day indicating my agent was Kevin Ryan (must be the generic name of all agents there) and he could be contacting me within 5 days.

7 days later I called and was told the assigned agent was working on it and would call me in  a few days. I was transferred to his voicemail and left a message. 10 days - I had heard nothing so I called and the agent that answered noticed it had been 10 days and transferred me to the travel department. Finally a recording came on from yet another agent asking me to leave a message which I did.

Today - 14 days after confirmation that they had received my request, I called again, was transferred to Kevin Ryan, and after 17 minutes on hold, finally reached him. He said there was nothing available at my destination for my desired dates. I asked what if he would have tried 14 days ago when I first requested them and he said it was probably full then too. He didn't seem concerned or apologetic for not getting back to me in a timely manner, just saying they are busy.

I am not happy with being coerced into buying a product that was supposedly available and easy to obtain only to find out it was neither.

Take Three - take a hike!

This report was posted on Ripoff Report on 12/01/2015 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/take-three-nights/internet/take-three-nights-internet-1271257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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