• Report: #1132535

Complaint Review: Take Two Nights

  • Submitted: Fri, March 21, 2014
  • Updated: Thu, May 15, 2014

  • Reported By: Natalie — Rindge New Hampshire
Take Two Nights
7560 Commerce Court Sarasota, Florida USA

Take Two Nights Coast to Coasts Grand Getaways, Mini Vacations Travel Agency, Mini Vacations Inc. Diamond Escapes Inc, MVI Marketing Scammed me, took credit card info, called to cancel 5min later and they stilled billed. Won't return calls, emails! Sarasota Florida

*Author of original report: Resolution

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My caller from Take Two Nights, aka Coast to Coast Grand Vacations aka Mini Vacations was Renata, 877-718-1400 ext 1013 and booking dept 800-566-8281. Took the $99 credit card deposit, I specifically asked how long I had to cancel as I was going to check the Florida BBB and online for complaints and she said 30 days, and gave me the above ph#'s.

I searched the Internet and found hundreds of complaints! I literally called her back 5 minutes later and told her to cancel and NOT charge my credit card. She put me on hold a long time! Then came on and said Quality Control will call me back. They never did. Then I got a welcome email and then an email informing me that they charged my card an hour or two AFTER I told her not to!

I have called and called both numbers above, emailed them at [email protected] and at [email protected], called Mini Vacations customer service phone number 800-315-1036 and emailed [email protected]  and the calls just get answering machines, messages go unanwered and emails as well. No resolution yet.

 I looked online for anyone that may need it and this is their Seller of Travel Reg No ST36512 &
CST # 2099004-50
 

This report was posted on Ripoff Report on 03/21/2014 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Take-Two-Nights/Sarasota-Florida-34243/Take-Two-Nights-Coast-to-Coasts-Grand-Getaways-Mini-Vacations-Travel-Agency-Mini-Vacati-1132535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Resolution

AUTHOR: Natalie P - ()

Received a call from Coast to coast grand getaways. Phillip Adam 877-718-1400 Ext 1257. Who apologized for the incovenience and stated if ever a problem to call him directly. He would make sure I got a full credit to my transactions very polite and professional. Anyone having difficultIRS with this or a aka of this company would do good to call him direct. He did specifically mention this site, so whether people from this site contacted him or they read it, either way, thank you Rip Off Report For being a customer Service Advocate!

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