- Report: #1132535
Report - Rebuttal - Arbitrate
Complaint Review: Take Two Nights
Take Two Nights7560 Commerce Court Sarasota, Florida USA
Take Two Nights Coast to Coasts Grand Getaways, Mini Vacations Travel Agency, Mini Vacations Inc. Diamond Escapes Inc, MVI Marketing Scammed me, took credit card info, called to cancel 5min later and they stilled billed. Won't return calls, emails! Sarasota Florida
*Author of original report: Resolution
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My caller from Take Two Nights, aka Coast to Coast Grand Vacations aka Mini Vacations was Renata, 877-718-1400 ext 1013 and booking dept 800-566-8281. Took the $99 credit card deposit, I specifically asked how long I had to cancel as I was going to check the Florida BBB and online for complaints and she said 30 days, and gave me the above ph#'s.
I searched the Internet and found hundreds of complaints! I literally called her back 5 minutes later and told her to cancel and NOT charge my credit card. She put me on hold a long time! Then came on and said Quality Control will call me back. They never did. Then I got a welcome email and then an email informing me that they charged my card an hour or two AFTER I told her not to!
I have called and called both numbers above, emailed them at email@example.com and at Receipts@gograndgetaways.com, called Mini Vacations customer service phone number 800-315-1036 and emailed firstname.lastname@example.org and the calls just get answering machines, messages go unanwered and emails as well. No resolution yet.
This report was posted on Ripoff Report on 03/21/2014 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Take-Two-Nights/Sarasota-Florida-34243/Take-Two-Nights-Coast-to-Coasts-Grand-Getaways-Mini-Vacations-Travel-Agency-Mini-Vacati-1132535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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