- Report: #1069580
Report - Rebuttal - Arbitrate
Complaint Review: Talk Fusion
Talk Fusion1319 Kingsway Rd, Brandon, Florida USA
Talk Fusion Unethical behavior, after been unable to provide the service that i have paid for, they still do not want to refund the money. They stick on their 3 days refund policy Brandon Florida
*UPDATE Employee: Talk Fusion Response
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I HAVE PAID $840 TO TALKFUSION TO PROVIDE ME WITH THE SOFTWARE THAT THEY CLAIM WILL ALLOW ME TO CONNECT WITH OTHERS PEOPLE BY VIDEOCONFERENCING. I WILL ALSO BE ABLE TO INVITE FAMILY AND FRIENDS TO THEIR VIDEO CONFERENCING AND START MAKING MONEY. THEY BASICALLY TOLD ME THAT THIS $750 WAS A DEPOSIT THAT IF I DO NOT WANT TO CONTINUE I CAN ASK THE REFUND.
UNFORTUNATELY, I WAS NOT ABLE TO USE THE SERVICE FOR MY PRIVATE NEEDS BECAUSE THE SERVICE IS NOT WORKING THE EREA WHERE I LIVE. I LIVE IN ARKADELPHIA, ARKANSAS. I IMMEDIATELY CONTACT TALKFUSION'S REPRESENTATIVE WHO INTRODUCED ME TO THIS COMPANY. HE HELPED ME SOLVED THE PROBLEM BUT IT WAS TEMPORARILY THEN IT QUICKED WORKING AGAIN.
I ASKED FRIENDS AROUND ME TO TRY TO CONNECT TO THE VIDEO CONFERENCING AGAIN NOBODY WAS ABLE TO CONNECT. AFTER 3 WEEKS OF UNSUCCESSFULLY ATTEMPTS TO SOLVE THE PROBLEM, I ASKED FOR REFUND. THEY TOLD ME THEY CANNOT REFUND BECAUSE THE POLICY SAID AFTER 3 DAYS THEY CANNOT REFUND THE MONEY. I USED A DEBIT CARD, CURRENTLY MY ACCOUNT IS NEGATIVE FOR THIS AMOUNT.
WHAT CAN I DO IN THIS CASE TO HAVE MY MONEY BACK?
This report was posted on Ripoff Report on 07/24/2013 02:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Talk-Fusion/Brandon-Florida-33510/Talk-Fusion-Unethical-behavior-after-been-unable-to-provide-the-service-that-i-have-paid-1069580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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