• Report: #1099649

Complaint Review: Tan Your Hide-Colorado Springs, CO

  • Submitted: Fri, November 15, 2013
  • Updated: Sat, November 16, 2013

  • Reported By: Attorney — Colorado Springs Colorado
Tan Your Hide-Colorado Springs, CO
1872 Southgate Road, Colorado Springs, Colorado Colorado Springs, Colorado USA

Tan Your Hide  Colorado Springs Colorado

*UPDATE Employee: response from business

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Sent account to collections without attempting to resolve the matter prior to. My wallet was stolen and I had to get all new cards. I never heard once from them. Plus since I quit going I completely overlooked that it was not being charged to my account. I had immaculate credit until now and the amount turned over to collections was inaccurate and it is not what we agreed on when I signed contract. Customer service is terrible in the sense that they do not explain anything to you regarding billing.


This report was posted on Ripoff Report on 11/15/2013 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tan-Your-Hide-Colorado-Springs-CO/Colorado-Springs-Colorado-80903/Tan-Your-Hidenbsp-Colorado-Springs-Colorado-1099649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Tan Your Hide-Colorado Springs, CO

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

response from business

AUTHOR: tyh - ()

Any time that we have accounts that are past due, we make every attempt to contact the member. There are at least five emails sent and two phone calls. If there is no response, or we are given incorrect information to be able to contact them, then they would be sent to collections.

We hold past due accounts for 60 days before they get sent to collections, unless all the emails, and phone numbers are bad.

As for the contract total and what we send to collections: Everything is directly off the contract and any fees that apply extra would be late and collection fees. We do not give them any random numbers, they are truely calculated off what the customer signs.

On any membership it is explained as they sign the paperwork, and four sheets are signed, which they may read at the time of signing. Any collection amounts would also be explained if the member calls in. The late fees and collection fees are also clearly stated in the contract. A copy of the membership can be sent to them if they require one.  

If the amount is paid off that usually will clear up any credit issues on their name.  

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X