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Report: #1302653

Complaint Review: Tax Help Group - Boynton Beach Florida

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  • Reported By: Mortacci — Boynton Beach Florida USA
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  • Tax Help Group 1054 Gateway Blvd # 104 Boynton Beach, Florida USA

Tax Help Group This company is a scam. They give false advise and take your money. They also have several fake positive reviews on BBB Boynton Beach Florida

*UPDATE Employee: This Is a False Complaint Generated by one, Mario Pellagalli, who is under criminal investigation for his actions.

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Beware of these scammers. They promise to help you with tax issues and instead try to place you in a worse off position. Once you pay to have them investigate your situation they just take your money and treat you poorly. No customer service, no returned phone calls. As soon as you challenge them on their knowledge or reputation they immediately become belligerent and defensive. Called me "hard-headed" since I would not go with their so called "Congressional Assistance" which is their scam. I was already planning on filling out a 433A form and 656 form with the IRS and they talked me out of it saying "that's the worst thing you can do! We do things different and it's called Congressional Assistance. We are Enrolled Agents!" Yeah right! After they took my money they transferred me to Mr. Thornton who said that they will fill out a form 433A. WHICH WAS THE EXACT THING I WAS GOING TO DO! They basically lie to you. Don't waste your time with scammers like these guys. Full out your own 433A and 565 and work with the IRS yourself. I also did research on this company and they have only been around for just over a year. They were opened previously under multiple different companies. After their reputation disintegrates they open up a new company and start fresh with their tactics. This pattern has been going on with them for several years. They told me in order to change the registered agent for a corporation it would need to be dissolved. Very incompetent. And another thing, once I opened a case with the Florida Division of Consumer Service, they responded to them with false accusations calling me a criminal and a tax evader. They also mailed them a CONFIDENTIAL report of my 10 year tax history to them. Believe that! What idiot company would forward personal confidential information to a third party without my consent? Wow!! Talk about incompetence.

This report was posted on Ripoff Report on 04/29/2016 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tax-help-group/boynton-beach-florida-33426/tax-help-group-this-company-is-a-scam-they-give-false-advise-and-take-your-money-they-a-1302653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

This Is a False Complaint Generated by one, Mario Pellagalli, who is under criminal investigation for his actions.

AUTHOR: Mr. Allen - (USA)

POSTED: Tuesday, May 03, 2016

Mr. Mario Pleagalli, aka "mortacci" aka Steve Staley, aka Julie Domna is an individual who has habitually provided false complaints under said false names, not only on this website, but the BBB, the Florida Dept. Of Agriculture, and The IRS PTIN Directory, among others. When he tried to charge back his fee for services rendered in full, after proving our case, his own bank also ruled against him. Mr. Pelagalli, aka Mortacci, aka, Steve Staley, Aka Julie Domna, has abused public utilities under assumed names for the purposes of defaming Tax Help Group, LLC, and has used his talents as a network administrator (who handles financial matters!) to do so, and they have been made aware of it, and in all likelihood, he will be fired due to his actions, and our formal requests for the metadata from his workplace where it is believed he performed these deeds. All of our licences with the Department of Treasury/IRS PTIN's are up to date, without complaints. We provide our clients with our licences and means to verify them directly on the IRS website. All of the above agencies listed, once our case was proven, stated in writing that we acted in good faith to resolve this issue, and closed the respective cases, which can easily be found out by doing the most simple of diligence. This is a very vindictive, emboldened, and "hard headed" individual. He frankly falsified libelous complaints in an effort to use free services/utilities in an effort to defame our company. He is currently under IRS, local and federal investigation, and he has been reported to local and federal authorities for further action. These are the facts of the case. All facts have been proven to the respective agencies, and there is not a single element of fact in this mans words, only libel. Our reputation speaks for itself. We offer a full money back guarantee on all services, place it in writing to our clients, and only accept payment through merchant services, so if a client feels that we did not provide a service, than they have the opportunity to show their bank a tax service agreement, and transparently dispute anything they feel necessary.

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