Complaint Review: taxlientutor - American Fork, UT 84 Select State/Province
- taxlientutor 125 E. Main Street, Suite 311 American Fork, UT 84, Select State/Province USA
- Phone:
- Web: www.taxlientutor.com
- Category: Financial Services
taxlientutor Charged my card after I cancelled for $1497.00 Utah
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I attended a seminar and wanted to learn more. After discussing with multiple reps I expressed my concerns and said I would be interested if the company performed as promised but needed to look at the site and its offerrings before I allowed them to charge me. They agreed to delaying payment and said all i needed to do was to call and cancel and i would not be charged. I viewed the site and realized it was far from what was promised so i called and cancelled. I repeatedly asked the rep to confirm i would not be charged. It was clear I would not and the rep made additional notes to that affect.
I come to find they charged my card any way causing my account to go over balance and i was charged overdraft fees. I called when I realized what had occurred and they told me they would refund me the money immediately and call me back to confirm. I called teh following day as no one contacted me and was told they could not do it because they dont refund on Tuesdays and would email teh following day with a transaction ID. That was not fdoen and had to call back multiple times to receive a cancellation email with refund. I believe they should pay for my overdraft fees i incurred due to their fraudulent charge on my card.
This report was posted on Ripoff Report on 11/15/2013 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/taxlientutor/american-fork-ut-84-select-stateprovince/taxlientutor-charged-my-card-after-i-cancelled-for-149700-utah-1099535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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