taxnet financial SCAM ONLY WANT ALL YOUR INFO AND ALMOST 400 TO DO YOUR TAXES WHEN YOU CAN DO THEM YOURSELF FOR FREE! CHICAGO ILLINOIS

I get credit alerts everytime my credit is ran I know. They lied to get 345.00 out of me and anybody else stupid enough to think you will get a loan against your refund. Im getting over 8,000 no reason why I would get denied if infact a credit report was not ran on me! Bunch 0f liars

Taxnet runs your credit even when they say they dont, DENIES EVERYONE, then files your taxes without you knowing and takes money out off the top for fraudulently filing your taxes.

Their reasons for denial are all wrong.

Dear Client,

We are NEVER happy when a consumer has had a bad experience with our company. We definately understand your concern(s);however, we can best assist you by clarifying some of the misinformation contained in your review.

General Background Information:

A Refund Anticipation Loan "RAL" is a loan and is not your actual refund. A "RAL" is based on your actual expected tax refund therefore there is NEVER A CREDIT CHECK.

A tax refund anticipation loan advance finance fee of $57 (APR 208.05% is based on a 10 day loan period) is deducted from the $1,057 tax refund anticipation loan advance upon approval for a $1,000 gross disbursement less tax preparation fees. Refund Anticipation Loan is disbursed to YOUR account within 12 hours or less of IRS acknowledgement. Availability of funds may vary depending on YOUR financial institution.

"WHEN YOU TAKE OUT A TAX REFUND ANTICIPATION LOAN ADVANCE, YOU ARE BORROWING MONEY AGAINST YOUR TAX REFUND. IF YOUR TAX REFUND IS LESS THAN EXPECTED, YOU WILL STILL OWE THE ENTIRE AMOUNT OF THE TAX REFUND ANTICIPATION LOAN ADVANCE. YOU CAN GET YOUR REFUND IN 8 TO 15 DAYS WITHOUT PAYING ANY EXTRA FEES AND TAKING OUT A TAX REFUND ANTICIPATION LOAN ADVANCE. YOU CAN HAVE YOUR TAX RETURN FILED ELECTRONICALLY AND YOUR REFUND DEPOSITED INTO YOUR OWN FINANCIAL INSTITUTION ACCOUNT WITHOUT OBTAINING A TAX REFUND ANTICIPATION LOAN ADVANCE OR PAYING FEES FOR AN EXTRA TAX LOAN PRODUCT."

We offer all refund options including the option to apply for a refund anticipation loan. You are NOT required to apply for a refund anticipation loan in order to e-file your income taxes. We offer site-links to the federal free e-file program. In addition, If you cannot afford a professional tax preparer or you need help preparing your own return, IRS trained volunteers can prepare your tax return for free and file the return electronically to speed up your refund:

• Volunteer Income Tax Assistance (VITA) sites are generally located at community and neighborhood centers, libraries, schools, shopping malls, and other convenient locations. Each VITA site has volunteers who are trained to help you prepare basic tax returns and e-file your return. VITA sites are for taxpayers making $51,000 or less. To find a VITA site, call 1-800-906-9887 or visit www.irs.gov.
• AARP Tax-Aide sites are available free to taxpayers with low and moderate income, with special attention to those 60 and older. To find an AARP Foundation Tax-Aide site in your community during the tax season, call our toll-free number at 888-AARP-NOW (888-227-7669) or visit www.AARP.org/taxaide.

Rebuttal to YOUR complaint:

We NEVER perform a credit check. We "as you" are not aware of the company that performed the credit check located on your credit report. We are not affiliated nor have we contracted the services of "credco" or any other credit check agency. We advertise "NO CREDIT CHECK" and we would be in breach of contract and open our company up to litigation if we perform a credit check without your permission. 

We NEVER charge $400 for our tax services and if you are denied a loan you don't pay the $57 finance charges. In fact if your application was rejected [you don't pay any fees]. If you file your taxes and you were denied for a RAL YOUR actual tax refund is not delayed due to the RAL decision. Our tax preparation fees vary depending on the type of tax return (e.g. small business return) but our fees are capped at $345 for all tax returns.

Your privacy is important to us and we would NEVER share any personal information to any third parties without your written consent. We maintain physical, electronic, and procedural safeguards that comply with the federal standards to guard your nonpublic personal information. We hope that you have confidence in our ability to perform the services requested by you. Equally important to us is your confidence in knowing that all your personal information is safe.

Suggested Resolution:

Please contact us in writing as suggested on your adverse letter decision so that we can provide the exact reason your loan application was rejected/denied. Loan applications are typically rejected/denied if information contained therein is either unverifiable or misleading (e.g. filing head of household yet you are legally married). We are not required to contact the IRS about this discrepancy ;however, we reserve the right to deny the RAL applicaiton. Remember our company has zero incentive(s) to deny an applicant for a RAL. The denial are only performed when a risk exists to the repayment of the loan amount. A credit check is NEVER conducted to determine if a risk exists to a secured refund. 

Our compliance department is aware of your complaint and we are ready to assist. You can also contact the credit reporting agency to obtain the details and reason for the credit inquiry. We guarantee you that the credit inquiry was NOT connected with Taxnet Financial or your RAL application. We wish you the best this tax season.