- Report: #1072021
Report - Rebuttal - Arbitrate
Complaint Review: Taylor's Auto & Truck repair
Taylor's Auto & Truck repair7655 Queen Street Glenside, Pennsylvania USA
Taylor's Auto & Truck repair Jordan Lovitz Insurance Claim for Auto Body Damage - Work Not Completed to Ins. Specifications, Used After Market Parts Glenside Pennsylvania
*REBUTTAL Owner of company: You can't please ALL the people ALL the time
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According to the Progressive Estimate & the Progressive Insurance Adjuster’s inspection of my vehicle upon completion, the following items were not completed to specification or completed correctly: 1.the Quarter Panel was NOT replaced - it was filled with plastic - the estimate clearly states this as to be replaced. 2. within the same Quarter Panel there are air bubbles in the paint. 3. the color of the new paint contains a silver fleck, but the actual color of the paint has a gold fleck. 4. the Quarter Panel glass does not sit flush to the body of the vehicle and does not line up with the back of the vehicle. Water leaks into the car from the window. 5. left Quarter molding not flush. 6. left Quarter interior trim is loose & broken. 7. the Alloy Wheel was NOT replaced. 8. the 3rd Seat does not go up or down, plastic beside the seat is damaged. 9. the Lift Gate was NOT replaced - the lift gate will not close and causes the battery to go dead 10. the Lift Gate is not lined up to the frame of the car and you can fit a hand between the lift gate and the taillight. 11. the Lift Gate overlaps the taillight on the right side - the estimate clearly states that this was to be replaced. 12. Clips missing on bumper by wheel well 13. the Lift Gate Glass is damaged under the handle on the window. 14. the vehicle does not drive correctly - this can be felt and heard while driving - the front-end alignment was not done. To confirm Progressive’s findings further, I had my vehicle independently inspected by a licensed auto inspector and a licensed auto damage appraiser to get their professional opinions. Both are in agreement with the Progressive Insurance Adjuster; that the work itemized above was not completed to the specifications outlined in the Progressive Insurance estimate/work order. To add insult to injury, Progressive Insurance provided me with a copy of a cancelled check that was made out in my name, (and Taylor Auto Body), which was to be endorsed with my signature. I can verify that the signature on this cancelled check is forged with my name.
This report was posted on Ripoff Report on 08/01/2013 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Taylors-Auto-Truck-repair/Glenside-Pennsylvania-19038/Taylors-Auto-Truck-repair-Jordan-Lovitz-Insurance-Claim-for-Auto-Body-Damage-Work-No-1072021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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