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Report: #1018806

Complaint Review: TCF BANK - st paul Minnesota

  • Submitted:
  • Updated:
  • Reported By: tusmc21 — north oaks Minnesota United States of America
  • Author Confirmed What's this?
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  • TCF BANK 1503 south robert st st paul, Minnesota United States of America

TCF BANK LOAN OFFICER-BRAD WILLIS payed off loan with loan officer, then got a bill for additional interest owed after loan officer said it was paid in full st paul, Minnesota

*General Comment: TCF Bank

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i paid off a $340k loan + interest from tcf bank in less then 30 days. loan officer Brad Willis took care of the payoff and stated that i would probably get a credit but instead i receive a bill a month later for an additional $448.00. when i called about it and told them it was paid off, they gave me a line of bull that made no sense. even the loan officer could not give me a good answer. he made an error on the payoff amount and i end up paying for his screw-up. i paid it reluctantly and closed all my accts with TCF. i would never do business with this bank again and warn anybody to NEVER! NEVER trust what a loan officer tells you. i am totally disgusted with this bank and have never been treated like this from any financial institution.            

TERRIBLE!! 

This report was posted on Ripoff Report on 02/22/2013 04:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tcf-bank/st-paul-minnesota-55118/tcf-bank-loan-officer-brad-willis-payed-off-loan-with-loan-officer-then-got-a-bill-for-ad-1018806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

TCF Bank

AUTHOR: Pam - ()

POSTED: Monday, July 22, 2013

I feel your pain. I am still trying to figure out why I have a NSF notice for -305.00, yet TCF needed to take my 436.00 check to cover the entire amount. 

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