- Report: #1087929
Report - Rebuttal - Arbitrate
Complaint Review: td bank
td bank4675 South Kirkman Road orlando, Florida USA
td bank tell mistake cost me big orlando Florida
*Consumer Comment: Not Only That...
*General Comment: And....
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i had opened a savings account in july to this bank and had told the teller that i wanted it linked to my checking account to cover any overdrafted items and i did not want to have to pay overdraft fees. i had finished opening the account and everything to my knowldge was fine and everything was set up right. i few months later i had a few charges go threw that for reasons slipped my mind and i did not have enough in my checking to cover them but i did have enough in my savings to cover it had the accounts been linked like the should have. i get hit with overdraft fees and i went into the branch thinking it was a simple mistake and they will refund me my money no problem. i find that the savings account was never linked instead he set me up on some kind of over draft payment thing. keep in mind i had the funds to cover the charges in my savings. the assistant manager there made it clear to me since there is no paper signed saying that is what i wanted which at the time i had been giving a paper with my electronic signture on it which i thought that was what it was but it turns out that is not. the assistant manager instead of realizing that his teller made a mistake and correcting it made it clear that this is not his or td banks problem and i will have to pay the overdraft fees. im am shocked that they can do this to there long standing customers it was a simple mistake that the teller when opening the account did not do what he was supposed to and now i have to pay for someone elses mistake.
This report was posted on Ripoff Report on 09/27/2013 11:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/td-bank/orlando-Florida-32811/td-bank-tell-mistake-cost-me-big-orlando-Florida-1087929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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