Complaint Review: T&D LOCKSMITHS - Long Beach California
- T&D LOCKSMITHS 421 W. BROADWAY Long Beach, California United States of America
- Phone: 714-450-5898
- Web:
- Category: Auto Repair Service
T&D LOCKSMITHS Bait and Switch Scam Long Beach, California
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I called T&D Locksmiths to repair a broken tailgate lock on my Odyssey. The end result was me being ripped off an extra $100!
I called and got a quote for a repair for my tailgate lock. The quote was $200-$250. Th first locksmith could not get the trunk to open or figure out how to remove it. He left promising to send another "specialist" out.
I received a phone call an hour later asking if the locksmith was done and had I paid. I said no and relayed what the first guy had said to me and my husband.
About 6 hours later, another locksmith came (during dinnertime) to fix the lock. I had already ordered the lock part myself and was given a quote for labor only. After finishing up, the locksmith now demanded $390.00 for the work, citing how he had to drill it out and how long it took. I was not present during this discussion. My husband haggled for abut 15 min. and then agreed to pay $340.00. I was furious when I found out he had paid that much!
Based on what the Honda dealer had quoted, what I paid T&D plus the cost of the lock was nearly the same! I called the manager to complain, which was a waste of time and effort.
After the episode I researched T&D. They were just some contracted service thru what i now know was a clearinghouse I called with a glossy website. They have other complaints about shoddy service and raising the final bill on consumers.
I would warn anyone if you go online to find local services, make sure you know who they are sending out. You might end up with someone like T&D LOcksmiths!
This report was posted on Ripoff Report on 03/27/2013 11:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/td-locksmiths/long-beach-california-90807/td-locksmiths-bait-and-switch-scam-long-beach-california-1038694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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