- Report: #1079683
Report - Rebuttal - Arbitrate
Complaint Review: Tele-Pay Usa
Tele-Pay UsaP.O. Box 27692 Anaheim Ca, California USA
Tele-Pay Usa USA Chatlines Please Telepay Employees Boycott This Company Stand up And Be Heard !!! Anaheim California
*UPDATE Employee: Satisfied Employee
*UPDATE Employee: Satisfied Employee
*General Comment: Come work for us!
*Author of original report: I Was Fired After I Filed This Report With No Notification
*Author of original report: The Most Important Thing I Should've Stressed Is Tele Pay USA Is Rigged!!!
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From what I understand this company has been ripping off pso's since 2008! I recently started with this company and it was obvious from the start that something was fishy. I would like to start a boycott against them where all employees refuse to log in until they change the pay rates to something remotely fair. I would like to appeal to the better business bureau to get involved in making this company account for it's practices. Please don't let them get away with ripping us off anymore boycott now! Make them go out of business or be fair!
I would like to re quote another employees complaint because it's a reality and I completly agree. [continued below]....
Their pay varies based on the average length of your calls that you take. If your average is only 7 minutes, they only pay you ten cents per minute. If your call average is ten minutes or above they are supposed to pay you the maximum pay which is 40 cents per minute. I hadn't received a check in weeks, and when I emailed them to complain, I was told that they had changed their policy, that if you didn't have 25 or more calls for the week, that even if your average call time was ten minutes or higher that they were now going to only pay you ten cents per minute, instead of the 40 cents per minute as promised in the contract that I signed when I went to work for them.
The system and pay structure is designed to work against you. More than likely for all your hard work, you are going to make 10 cents per minute, which is insane, considering the callers who call the lines are paying them $3 or $4 per minute. Also if you have been phone operator for awhile you get to recognize callers who you speak with more than once. If your week is going good with Tele Pay USA, they will have their dispatchers call you and hang up after 45 seconds, and they will do this multiple times which brings down your average call time, therefor lowering your rate of pay. I would literally get the same dispatcher calling me over and over trying to pose as a customer, and he always hung up after 45 seconds and didn't want to give me any information about himself.
Anyone who is considering a career as a work from home phone sex operator, please do your homework. There are many great reputable companies out there who do the same type of business as Tele Pay USA, and these other companies treat their employees with respect, and many of them pay their operators 50 cents or more, sometimes $1 per minute of talk time, which is far better than the 10 cents per minute you will make working for Tele Pay USA. Tele Pay USA is a dispatch company which means that when you are logged in and waiting for the calls to come, that probably 200 other women are all logged in and waiting for calls also. So your volume of calls will always be low, and so will your rate of pay. Tele Pay USA hires tons more operators than they need, because they have such a high and quick turnover rate of employees, once they find out what a rip off the company is, they leave. So please do your homework, if you want to get into this type of work, do some google searches for phone sex operators or phone sex operator forums, where you can find valuable information telling you which companies are reputable and which ones like Tele Pay USA are not.
This report was posted on Ripoff Report on 08/27/2013 11:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tele-Pay-Usa/Anaheim-Ca-California-92809/Tele-Pay-Usa-USA-Chatlines-Please-Telepay-Employees-Boycott-This-Company-Stand-up-And-Be-1079683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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