- Report: #1077297
Report - Rebuttal - Arbitrate
Complaint Review: Telebrands
Telebrands79 Two Bridges Road Fairfield, New Jersey USA
Telebrands Perfect Polly As Seen On TV Charged credit card, never shipped item Fairfield New Jersey
*Author of original report: Product received, month and a half late
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On 7/26/13, we placed an order for the As Seen On TV "Perfect Polly." On 7/30/13, we received notification that the item had shipped. Yes, we knew full well this was a gimmick worth no more than a happy meal toy, but it was for a kid. This dumb thing was supposed to have arrived between August 6, and August 13, 2013.
The shipping page provided (http://www.GetOrderStatus.com) said that the item shipped via US mail, and gave a tracking number. The tracking number never did end up being a valid tracking number, as the USPS said they have no record of that item ever being turned over to them. This is not a case of the carrier losing the product. The product was never shipped.
I called Telebrands on 8/16/13. To make the matter more frustrating, I ended up talking to someone overseas, who spoke poor english and couldn't seem to understand me until I became upset on the phone. [continued below]....
Well, it's now August 20th, 2013. Still no Perfect Polly. This was the first time ordering something from TV, and it will be the last. Telebrands/Perfect Polly Pet made off with $21.98 and didn't fulfill their end of the bargain.
I have attached an image below to support my claim.
This report was posted on Ripoff Report on 08/20/2013 05:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Telebrands/Fairfield-New-Jersey-07004/Telebrands-Perfect-Polly-As-Seen-On-TV-Charged-credit-card-never-shipped-item-Fairfield-1077297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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