• Report: #983779

Complaint Review: telebrands.com

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  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: Kim — Rustburg Virginia U.S.A.
telebrands.com
Internet United States of America

telebrands.com As Seen On TV ordering practices are decitful, can't cancel order internet

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I saw the commercial for the Sticky Buddy, and knew it would be perfect for my mother-in-law.  I have a small version of this and it works great.  I went online to order.....everything was going ok.  I clicked on process my order, and was given a total of $16.  Then.....I was offered more choices, one was free shipping.  I clicked to get the details....the next thing I knew, I was receiving an e-mail confirmation for a total of $76.95.  Instead of getting more info, I had ordered more product, without the chance to confirm or cancel.

I immediately called the company to cancel the order.  I was told the order was "sent to be canceled".  I've kept my eye on it....I logged in today, and got a message that the order was set for shipping.  I called back, and was told it's tooo late to cancel the order.  So, I'm out of $70 till the order gets her, and I have to pay to send it back.  I'm not happy at all!!!!!!


This report was posted on Ripoff Report on 12/18/2012 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/telebrandscom/internet/telebrandscom-As-Seen-On-TV-ordering-practices-are-decitful-cant-cancel-order-internet-983779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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