• Report: #859775

Complaint Review: telecheck

  • Submitted: Mon, March 26, 2012
  • Updated: Mon, April 16, 2012

  • Reported By: pay with cash — berry Kentucky United States of America
telecheck
atlanta, Georgia United States of America

telecheck telecheck is part of a cash cow atlanta, Georgia

*Consumer Comment: Yep

*Consumer Comment: Feedback

*Consumer Comment: Man, you ARE pretty ignorant

*Consumer Comment: Put down the pen and whip out that card

*Author of original report: ignorance from larry

*Consumer Comment: Debit cards are a risk

*Consumer Suggestion: Hey, Stoopit!

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Telecheck has been denying new check writers or new accounts from writing checks due to lack of history. Understandable, however here is the problem. 1 it is really emabarassing to be declined at the cash register. 2 you use your debit or credit card, or worse yet go to the atm located at the front of the stores. 3 you have to call and spend numerous hours on teh phone yelling at telecheck employees with little or no resolve. Yes as you can tell it happened to me.

    I returned home after 10 years in the service, the last four was served consecutively overseas, fought and beat colon cancer, only to re-enter the finacial world to be defeated by this cooperation. After hours of research( mostly complaints) on this company I have descovered why this is happeneing. Here is two links. http://www.justice.gov/opa/pr/2003/December/03_at_689. and http://www.ask.com/wiki/First_Data . These two sites should sum it up. Telecheck is just a ponzy cooperation that is part of a much larger cash cow. The stores pay the telecheck business fees, consumers are denied and either use a debit or credit card (which first data cooperation recieves the debit fee) or you run to the front of the store embarassed, withdrawing money from the denied checking accout (first data cooperation owns the star network and collects a fee from the atm). So they are collecting money at least twice from your transaction. Once for the check cashing service that denies you and the other from the fees associated from your purchase after the needless embarassment. I wish they would just put a sign at the front door that said, " Five percent of your purchase will go to FIRSTDATA COOPERATION and save me the embarassment.

This report was posted on Ripoff Report on 03/26/2012 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/telecheck/atlanta-Georgia-/telecheck-telecheck-is-part-of-a-cash-cow-atlanta-Georgia-859775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Yep

AUTHOR: Tagurit - (USA)

Hi Coast,

Yes the merchant suffers the loss ultimately just like with a credit card. The difference being the consumer pays in the short term with bounced checks and all kinds of stress.

As far as someone else mentioning the fees associated with credit cards.  These are not passed individually to consumers but are part of the overall cost of doing business factored in by the retailer.  A credit card can in fact cost you zero if you use the right kind of credit card and pay it off every month.  The advantage being the buyer protection you get if you have a dispute over a charge or the quality of a piece of merchandise. 

And, BTW - I am big on paying cash only because I don't like leaving little electronic footprints everywhere I go.  I have $40,000 line of credit on credit cards but pay them off in full every month.  I use credit cards for certain things cash for others.
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#2 Consumer Comment

Feedback

AUTHOR: coast - (USA)

Tagurit,

If the cashier does not verify a matching signature then the merchant will suffer the loss. I agree that a credit card is better than a debit card, but a debit card gives the buyer the ability to receive cash back at the counter in many stores.

pay with cash,

Merchants do not add a percentage to your purchase (except some gas stations) when you pay with plastic. They pay a service fee, which is usually less than 2%. Your 6% claim is way higher than reality. Sure, the price of the service is reflected in the price of goods and services but it's not added exclusively to the individuals that pay with plastic. If Larry worked for TeleCheck, why would he be against writing checks? It would not be in his best interest. Think about it.

Get on board and quit writing checks in the stores.
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#3 Consumer Comment

Man, you ARE pretty ignorant

AUTHOR: Josh - (U.S.A.)

If everyone paid with a check, the stores would have to mark up merchandise way more than 6%.  Most of them process checks as ACH transactions, which actually get charged higher fees than debit cards, and that's not even counting the value of a cashier's time.
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#4 Consumer Comment

Put down the pen and whip out that card

AUTHOR: coast - (USA)

The more that people use their debit and credit cards the sooner TeleCheck will be out of business. In addition to that, I don't like standing behind you people that are stuck in the 20th century.
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#5 Author of original report

ignorance from larry

AUTHOR: pay with cash - (United States of America)

Larry, you must work for telecheck. That is the exact thing that they always reply with. I do not know why you want to classify me as a redneck but that is your 1st Ammendment Right that I fought for. As far as paying with a debit card, why should I have to pay an increased amount for everything I pay for because of your convience. Stores mark up merchandise and gasoline a mininium of 6% because of the fees associated with your beloved debit card. Yes, I do agree that it may be faster than a check, however I do not feel that a store should charge me for your convience. I wish they would pass on the cost to everyone using a debit or a credit card. That would change your opinion. As for crawling back into my cave, I have a very nice house. So keep paying your monthly rent with your debit or credit card and one day I may just own the house that you live in.
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#6 Consumer Comment

Debit cards are a risk

AUTHOR: Tagurit - (USA)

While I agree it can be annoying to stand in line behind someone writing a check as it takes longer, using Debit cards is not much smarter.   Having a debit card associated to your checking account is like ripping the bank vault door off your account and installing a screen door.   Here is what I mean by that.  Most people do not have a firm understanding on how unsecure debit cards are.  As just ONE example, most all POS at stores allow the cashier to select credit or debit card.  If you swipe a debit card and the cashier hits the credit button, the debit card will process as a credit card transaction and like most store personnel who don't pay attention, the cashier will likley only ask for a signature meaning your checking account just got accessed with absolutely NO VERIFICATION of who you are.   While in the event of fraud or theft, your bank will say "oh we'll make it right, etc. etc." that means little if your mortgage or car payment bounce in the mean time and keep in mind the burden of proof still falls on you - and while you're trying to prove it wasn't you, your money is gone.  I find it breathtakingly irresponsible of the banking industry not to more fully disclose the potential security issues of debit cards.   

A better option would be to use a credit card and ensure you pay your balance every month to avoid any interest fees.   This would also provide an easy tracking system for what was spent and the ability to "dispute" items if you are not happy with services or merchandise.   Even better yet, use cash.   
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#7 Consumer Suggestion

Hey, Stoopit!

AUTHOR: Larry - (U.S.A.)

Buy a calendar.  Circle the year.  Carry it with you.  Then the next time you want to write a check in a store, pull out the calendar and note what year it is.  Then ask your self why, in 21st century, are you attempting to pay for a purchase with a 19th century form of payment when you have a debit card in your pocket?

Just what is it with you morons who feel you have some sort of god-given right to shut down the checkout lines while you screw around writing checks?  Aside from you ignorant rednecks, the only people who write checks are druggies trying to pass worthless paper.  Crawl back in your cave and stay out of the stores.
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