- Report: #794205
Report - Rebuttal - Arbitrate
Complaint Review: telus mobility
telus mobilitycalgary, Alberta United States of America
telus mobility celluar wireless company cellphones calgary , Alberta
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on the pcs side of telus and they promised here an new phone called samsung evergreen and they said they could payout the contract and price of phone on the bill if we pay the remander of what was owed and now they telus us we need a creadit card as well or we could go down to awc and buy it for $7. but they did not keep thier word at all and they tells us a differnet story about our contracts and what we ow them and thier not very honest at the company anymore and not realy regulated niether. and so then i moved over to the other side of telus mobility mike department and good so far. but the pcs side lies why to much. and if your phone breaks down you have three chances to get it repaired like my old pcs blackberry and it did get repaired and failed agaian . called telus and they wanted me to repair again but thier policy is three stricks and you get a new phone. they did not even keep thier end up. niether i do like the company just want they to know to treat customers fairly and keep thier word. and they need not too lock thier ivr with your account s with them . they need to honor all types of phones on thier networks.
This report was posted on Ripoff Report on 11/01/2011 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/telus-mobility/calgary-Alberta-8950-stn/telus-mobility-celluar-wireless-company-cellphones-calgary-Alberta-794205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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