• Report: #884492

Complaint Review: Texas Direct Auto

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  • Submitted: Fri, May 18, 2012
  • Updated: Thu, May 24, 2012

  • Reported By: Brian — Denver Colorado United States of America
Texas Direct Auto
Stratford, Texas United States of America

Texas Direct Auto Patrick Scott SCAM - They Never Return Calls - They WONT REFUND DEPOSIT Stratford, Texas

*Author of original report: Let get this clear

*General Comment: Deposit was refunded

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Stay away from this company! Not only are they really bad at returning calls but they are also never going to refund your $500 deposit. It's a really bad company that has terrible customer service. Save yourself the trouble and stay away - I'm serious!

If you need to record and document everything from this company and all the contacts you've made. File a dispute with your credit card company, so you can do a charge back on the card. Keep good documents so you can prove everything to your card company. 

This report was posted on Ripoff Report on 05/18/2012 06:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Direct-Auto/Stratford-Texas-/Texas-Direct-Auto-Patrick-Scott-SCAM-They-Never-Return-Calls-They-WONT-REFUND-DEPOSIT-884492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Let get this clear

AUTHOR: Brian Z - (United States of America)

Here's an update - Yes, they finally did refund the payment, but itwas not easy. It took me 34 calls - 24 VM to different people in the company. I called visa and visa even attempted to call them on my behalf.

Yes, I told you that you need to document everything, and I did. I can even prove with my phone statement where maybe 4 of those calls were returned. I finally spoke with a guy there that gave me the refund and wokred with me.

All I'm saying is be careful. If I didn't push this hard, I probably would have never got it back.

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#2 General Comment

Deposit was refunded

AUTHOR: chrisd - (Uruguay)

I dont know why people do what they do on here after they have there deposit refunded to them, Plus if you read the listings every listing has a non refundable deposit statement at the bottom. People go on and on about there deposits well you should make sure its the car you want before you give a deposit and make sure you can get financed. I also know for a fact im sure your deposit was refunded but yet you still leave a negative comment about this vechile.

But yes your deposit was refunded and you should retract your statement about this comapny
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