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  • Report: #1082389

Complaint Review: Texas Gallery Furniture

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  • Submitted: Fri, September 06, 2013
  • Updated: Fri, September 06, 2013

  • Reported By: Karen — San Antonio Texas
Texas Gallery Furniture
5550 NW Loop 410 San Antonio Texas 78238 Leon Valley, Texas USA

Texas Gallery Furniture- San Antonio (Leon Valley) Owner Larry Seven months and $2300.00 paid in full and I still have unresolved issues with unkept promises. Leon Valley Texas

*Author of original report: Reaolved

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Facts:

I paid in full almost $2300.00 for a couch, wedge and love seat and additional warranty.

Ordered: 3/16/13

Did not get orders in a timley manner as promised. Took several months (5) to get all the pieces.

 

When I did get them they were damaged. Still waiting on re order or repair. Reported damage in 4-13.

Have called bi weekly and weekly at times to talk to manager (s).

Un returned messages.

Promised delivery dates not kept.

Refund promised of 200.00 since I watied extrememly long to get peices delivered was not kept. New manager (Tony)  said that (Roger) left no record of this (Roger said he had spoken to the owner).

Why did I spend so much money and pay up front in full to have this legnthy headache and damaged furniture?

I am now also seeing signs that they are having a "must get rid of all" retirement sale. Don't think it would be a bad thing for San Antonio for both locations to close from the service I have gotten and the similar services I have seen others report in blogs and web traffic (to which I will add).

Stores are also not BBB accredited.


This report was posted on Ripoff Report on 09/06/2013 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Gallery-Furniture/Leon-Valley-Texas-78238/Texas-Gallery-Furniture-San-Antonio-Leon-Valley-Owner-Larry-Seven-months-and-230000-1082389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Reaolved

AUTHOR: Karen - ()

Furniture repaired today. Issue resolved!

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