• Report: #1072564

Complaint Review: Texas Health and Human Services Commission

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  • Submitted: Fri, August 02, 2013
  • Updated: Fri, May 30, 2014

  • Reported By: Mark — Fort Worth Texas
Texas Health and Human Services Commission
Brown-Heatly Building Austin, Texas USA

Texas Health and Human Services Commission Are Illegally Denying Eligible Food Stamp, Snap recipients Benefits By Circumventing Federal Guidelines forcing people to kill themselves and their children in the food stamp office. People who are eligible via FEDERAL GUIDELINES for SNAP BENEFITS are DENIED in TEXAS on IDEOLOGICAL GROUNDS!!!!! SHAME ON TEXAS REPUBLICANS! Austin Texas

*Consumer Comment: Thank God for Texas trying to save the taxpayers money...

*Consumer Comment: Two Cents...

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Wow people. Where do I begin?

My friend has two children. Her husband left her at the same time she was laid off from her job. She has ALWAYS been a hard worker and has paid TAXES all of her adult life. At this time in her life she decided for the FIRST TIME in her life to apply for food aid. She lives in Texas.

It has been a NIGHTMARE. The state of Texas and their workers have tried every possible way to deny her benefits, even though the state of Texas is one of the stingiest states in giving food aid. They give close to nothing to those who qualify.

But the State of Texas has been really dirty to her and not just her but to thousands of other families trying to get food aid which they are qualifed for PER FEDERAL GUIDELINES.

Apparently the state of Texas and its Republican, GOP leadership has sunk to new lows in penalyzing the hungry, many of whom are children. The state has thrown in many arbitrary guidelines that are sneaky and self serving to the states interest of getting rid of the poor and limiting the reach of the Food Stamp program.

When she first applied for food stamps she was asked did she quit her job or was she fired. This may seem like a reasonable question but it is nowhere in the federal guidelines! People have all sorts of disputes at work, some work in hostile work environments and now the state of Texas is taking it upon itself to deny food stamp recipients who may have left hostile work environments. Yet fortunately she was laid off but still... It the state of Texas telling people the Food Stamp program will be off limits even when they work in hostile environments? Sure sounds like it.

Second, she filled out the application and sent over a copy of her lease, id and social security card. The state of texas called her previous employer to verify how she left her employment (again outside of federal guidelines because a crooked manager or company can permanently remove a person from participating in this program whereby they are otherwise eligible and that is certainly not in ANY federal guidelines.)

Finally she was approved for food aid which has proved to be a very important source of assistance as she rights herself and looks for a new job. Her husband took everything and ran off with another woman and left her busted financially. He took their savings too.

Now, today she found out that her stamps had been stopped out the blue! She called and was told she was mailed a letter from Texas HHS demanding she go to a "Employment program" at the local Texas Workforce and she never recieved the letter. After calling the HHS office she was told a "Sanctions" had been put on her and to contact TWC. She called the local TWC office and the manager verified the sanctions should have never been placed and had the sanctions removed. She did not recieve the letter because her apartment number wasn't on the letter. 

After the sanctions was removed, she found out today that the State of Texas has denied her benefits for that returned letter. She was told by Victor at 211 (a very hostile and rude manager) that hit was "her fault" she had left it off of her online application and that she would need to re-apply. She was shocked. She had faxed over a copy of her lease which had the apartment number all over it and simply did not see the little box and was in a state of depression and confusion when she filled out the application. She was going through a lot and was on a public computer. 

Now her and her kids have nowhere to turn and I've tried to help them out but lets face it they will go hungry. In her area there are four food banks and you can only go there once a month. The state of Texas doesn't care that she has two children to feed. Because they sent one letter which was returned because of a missing apartment number they are forcing her to go without food aid even though she qualifies.

People this is why the woman two years ago in Texas blew out her brains and those of her two young children. These Texas Republicans who are writing the procedures for this program are so against the program they are forcing people who qualify financially to have to "FIGHT" for food assistance. How can these guys get away with this. 

One TX HHS Ombudsman Employee named "Thomas Anderson" even asked her why'd she even move to Texas. WTF?!! These people are rude, hostile and very combative with food stamp recipients. The wait times are long. They intentionally hang up on customers. The Ombudsman office in Austin, TX is NO HELP WHATSOEVER.

And the FEDERAL GOVERNMENT seems to not be able to control Texas, even when it comes to FEDERAL DOLLARS. Two of the HHS Employees yelled at her and told her it was a state program and that the Federal Government had NOTHING to do with it. Really? Food Stamps is not budgeted out in Washington, DC? Only in Texas? Really?????

SHAME ON THE TEXAS DEPARTMENT OF HUMAN SERVICES! 

THESE ARE SOME COLD HEARTED BASTARDS AND THEY WILL TELL A PERSON QUICK "OH GO TO A FOOD BANK". 

THIS IS WHY WE NEED TO VOTE THESE IDIOTS OUT PEOPLE!

SHAME ON 211/HHS SUPERVISOR VICTOR, EMPLOYEE #30338 FOR TALKING OVER HER AND SCREAMING AT HER AND JEERING HER! 

SHAME ON BLANCA LOPEZ!

SHAME ON THOMAS ANDERSON FOR ASKING HER WHY WOULD SHE EVEN WANT TO MOVE TO TEXAS GIVEN HOW THIS STATE TREATS THE POOR!

SHAME ON ALL THE PEOPLE SITTING THEIR ASSES UP ON THE STATE'S PAYROLL "CALLOUSLY DISREGARDING THE PLEADINGS OF FOLKS BEING PREMATURELY AND UNFAIRLY DENIED THEIR RIGHT TO PARTICIPATE IN THE SNAP PROGRAM BECAUSE THE IDEOLOGUE NUTJOBS IN TEXAS ARE SO AGAINST THE PROGRAMS VERY EXISTENCE!

SHAME ON TEXAS FOR BEING SNEAKY IN HOW THE PROGRAM IS ADMINISTERED BY SENDING MAIL AND GIVING PEOPLE SHORT TIME FRAMES TO RESPOND TO ARBITRARY PROGRAMS OR BEING FORCED TO FIGHT AND FIGHT FOR MONTHS FOR THEIR BENEFITS!

TEXAS DOES THE SAME THING FOR THE UNEMPLOMENT BENEFITS. IT WILL ROUTINELY SEND A LETTER OUT THE BLUE AND TRY TO CATCH A PERSON WHO DOESN'T GET THE LETTER TO USE THAT AS A REASON TO DENY THEIR BENEFITS!

SO IF YOUR RELATIVE DIES OUT OF STATE YOU'D BETTER JUST BE AWOL FOR THE FUNERAL BECAUSE IF YOU LEAVE HOME FOR A FEW DAYS YOUR BENEFITS ARE PERMANENTLY DENIED AND THE STATE OF TEXAS HAS SET UP BOARDS TO FIGHT YOU TOOTH AND NAIL UNTIL YOU GIVE UP. 

SHAME ON TEXAS! IT'S NOT CHRISTIAN DENYING A SINGLE MOTHER WHO IS FRANTICALLY LOOKING FOR WORK FOOD AID BECAUSE OF A MISSING APARTMENT NUMBER! WHEN SHE QUALIFIES ACCORDING TO THE FEDERAL GUIDELINES!

 

 

 


This report was posted on Ripoff Report on 08/02/2013 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Health-and-Human-Services-Commission/Austin-Texas-78751/Texas-Health-and-Human-Services-Commission-Are-Illegally-Denying-Eligible-Food-Stamp-Sna-1072564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Thank God for Texas trying to save the taxpayers money...

AUTHOR: Ken - ()

Our society has been led to believe those that have OWE those that don't a free ride.  It has to be stopped somewhere.

Thamks, again, Texas.

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#2 Consumer Comment

Two Cents...

AUTHOR: Robert - ()

 Okay first off..here is a thought.  Perhaps your friend isn't quite telling you the entire story, and unless you are acting on her behalf..getting all of your information 2nd hand and quite honestly through biased party.  You are taking her word for it that she never got this letter?  How do you know?  Do you check her mail every day?  You say that the manger was rude. Again unless you were on the phone how do you know?   After all she was asked questions but got her benefits originally. Where were the complaints then..oh there were none because she got what she wanted.

There are Billions of dollar in Fraud in just about every Goverment Program(yes people seem to find ways to get something for nothing).  So the more a State can do to combat this..I(and I think you will find people of all political leanings) are very much for.

Next, if she has kids and the husband "took everything" why hasn't she gone and got CPS(Or what ever division handles it in Texas) after him for Child Support.  If he truly took everything..they will find him, order to have him pay support, and if he fails..jail him.  This does happen because you will see just as many reports from parents who say that they are being unfairly targeted by CPS and forced to pay.  Oh and this is no cost to her.

Oh and as for the woman who shot herself.  While yes it is a tragic case, honestly for someone to be that unstable in order to do that the people that failed her was everyone around her who didn't see the signs, and the medical(mental specifically) community who did not assist her.  Not that they always can see the signs.  As if she didn't do it there...something else at some point would have triggered the same response.


So as a "real friend" you can just take her side and play the "poor me" card where the government is evil because they won't give her what she thinks she is "entitled" to.  OR you can be a real friend and help her out in other ways such as supporting her in her attempt to go after the ex.

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