- Report: #783640
Report - Rebuttal - Arbitrate
Complaint Review: Texas Tree Guy, Ryan Wirtz
Texas Tree Guy, Ryan WirtzDallas, Texas United States of America
Texas Tree Guy, Ryan Wirtz Provides Discount Quality Work while lacking professionalism and not willing to come back to correct the problem because it would cost him gas and paying staff!! Would have been worth going with a rea Dallas, Texas
*REBUTTAL Owner of company: ridiculous
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Feedback was not taken seriously onsite and the next day I saw the tree in the daylight and was very disappointed. Compared to trees in the area that were recently trimmed there was a clear difference. I asked Ryan to come out and make it right but his response was lacking professionalism and ended with his decision it would cost him too much to come out again compared to the amount he agreed to charge for the trim. Not sure what business runs like this but as a business owner if fixing a problem cost me money, I would do it to save the relationship and possibility of future jobs/income.
This report was posted on Ripoff Report on 10/01/2011 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Tree-Guy-Ryan-Wirtz/Dallas-Texas-/Texas-Tree-Guy-Ryan-Wirtz-Provides-Discount-Quality-Work-while-lacking-professionalism-a-783640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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