• Report: #976758

Complaint Review: the Fireplace Doctor

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  • Submitted: Sat, December 01, 2012
  • Updated: Sun, December 02, 2012

  • Reported By: S. — new castle Delaware United States of America
the Fireplace Doctor
Internet United States of America

the Fireplace Doctor horrendous! Internet

*Consumer Comment: Welcome to "Living Social"

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Purchased a living social voucher from the Fireplace Doctor. Made my appt late october for 12/1. They never showed or called. When i called to inquire where they are, they informed me that they had "lost" their technician for my area (northern DE) and i would have to call living social to get a refund. They had weeks to call and cancel and never did.

Now it will take probably at least a month to have my fire place swept and inspected and it cannot be used until that happens, which means my heating bill is going to keep climbing. They are horrible! the customer service rep did not even offer an apology!

This report was posted on Ripoff Report on 12/01/2012 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/the-Fireplace-Doctor/internet/the-Fireplace-Doctor-horrendous-Internet-976758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Welcome to "Living Social"

AUTHOR: Do-do - (USA)

Get used to the consequences of depending on others to take care of your maintenance services.  Today the chimney, tomorrow your healthcare (which will be a similar experience). "Social" is soooo cool; so today! 



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