- Report: #995528
Report - Rebuttal - Arbitrate
Complaint Review: the Source
the SourceInternet United States of America
the Source Want to Skip the Christmas Rush? I didn't specify 2012, Internet
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It is now January 11th. I just received word that my battery had been received in the Ontario warehouse. The only way I could contact the company was through Facebook, because after a collective 2.5hrs on hold with them, they hung up on me every time, and no email was returned.
I was told through Facebook that I should have known that it took 14 days for the "special order" battery to reach the warehouse because it was in the fine print. Well, I went through the clerk, so there was no fine print. They insist that once it reaches the warehouse, that they stand by the 3 to 5 day delivery; well, it's been 5 days and Canada Post states that it will be at least another 4. So, the 3 to 5 day delivery guarantee will now take almost a whole month, and according to the Source, it's all my fault.
This report was posted on Ripoff Report on 01/12/2013 12:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/the-Source/internet/the-Source-Want-to-Skip-the-Christmas-Rush-I-didnt-specify-2012-Internet-995528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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