• Report: #851680

Complaint Review: The Basic Basement Co.

  • Submitted: Sat, March 10, 2012
  • Updated: Sat, March 10, 2012

  • Reported By: JerseyGirl — Central NJ New Jersey United States of America
The Basic Basement Co.
451 Route 33 millstone, New Jersey United States of America

The Basic Basement Co. Outraged Customer New Jersey millstone, New Jersey

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I used the basic basement company and wound up with more than a basic headache! The person that sold me the job Todd, sold me a big bag of disappointment. To start, I was told they used a management program and that I would have a project specialist working with me at all times. Both the program and project specialist were unmanageable. The promise they make in their marketing in regards to getting it done in 5 weeks, well that came and went and I dont think it was half way done at that time. I regret not getting that in writing, because it was well over 5 weeks!

 Then to top it off, my anger overflowed when their workers became careless around my property. I had cigarette butts everywhere, I complained and nothing changed. They had covered my house with sheetrock dust and certainly expected me to clean it up as they didnt even pay attention to it. The garbage from their materials stayed on my property throughout the entire job, and was not kept organized at all.

 Then finally my husband and I opened our mouths when we realized the electrical package we had purchased did not provide enough lighting to cover my basement adequately.  Their marketing of done for 9999 should read whats done for 9999. Shame on this company for trying to fool the public, our basement was finally done and well below average in quality. I do not recommend this company to anyone, and I feel its important to inform anyone thinking of using them!

This report was posted on Ripoff Report on 03/10/2012 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Basic-Basement-Co/millstone-New-Jersey-08535/The-Basic-Basement-Co-Outraged-Customer-New-Jersey-millstone-New-Jersey-851680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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