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Report: #426291

Complaint Review: The Bike Exchange - Gastonia North Carolina

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  • Reported By: Anonymous Other
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  • The Bike Exchange 4491 Posterity Court. Gastonia, North Carolina U.S.A.

The Bike Exchange Shipped a different bike then advertised in the ebay pictures Gastonia, North Carolina

*Consumer Comment: bogus report made about the bike exchange

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I bought a bike from The Bike Exchange off eBay that was advertised as flawless, needing nothing but a rider. They shipped a different bike with over 15 differences from the pictures. The bike has many cosmetic flaws not disclosed and would not even start up. The shifter linkage was damaged costing over $400 to repair. It needed a battery costing $149. I had to buy a new seat for $299 because of a hole in it. The Bike Exchange refused to take the bike back saying all sales are final. The bikes they list on eBay don't have Vin numbers in their listings. Steve, the owner, said in a phone conversation that he would ship me a replacement windshield, seat, primary cover, and spring but he never came through with shipping them out. From the research I have done most of the bikes they sell are repo bikes that were neglected. Do not buy any bike from them without seeing it in person.

Anonymous
Anonymous
U.S.A.

This report was posted on Ripoff Report on 02/19/2009 07:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-bike-exchange/gastonia-north-carolina-28056/the-bike-exchange-shipped-a-different-bike-then-advertised-in-the-ebay-pictures-gastonia-426291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

bogus report made about the bike exchange

AUTHOR: karl - (Canada)

POSTED: Wednesday, December 29, 2010

I don't know who this guy is that filed this bogus report and signed it anonymous but I just purchased a Bike from the Bike exchange and could not have been more pleased with the way I was treated and the condition of the Bike. The whole transaction went smoothly and I can tell you from experience this company is worth dealing with if you want a great deal.

Dont' let the anonymous comment cloud your judgement about dealing with this reputable company.

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