This is by far the worst used book store experience I have ever had. The owner and the staff are beyond the rudest people I have ever come across. They are unwilling to work with you and make the transaction work for both parties.
In every way I can state - I will never again return to this store. Unbelievably arrogant, unhelpful and just plain nasty to deal with.
I have been to dozens of used book stores over the years and can honestly say that this one has the strangest policies and procedures of any of them. I could not begin to deal with them.
Too bad because I wanted to support a local business, am a voracious reader and would have made a valuable customer. This business did not take the time to recognize any of that - their
My recommendation is to simply stay away. Give your business to someone that will appreciate it.
Since posting this review, the owners have entered 4 fake - 5 star reviews - several naming me specifically with blatantly fake and incorrect information. My review was exactly as stated. Rude people - rude interactions - just unpleasant beyond reason.
After multiple and repeated truly horrible interactions - I offered my 100 dollar credit balance for books totaling less than 15 dollars. I wanted to never to return but wanted value for my over 40 books I had traded in. The answer was simply No and Get Out - that is not our policy. No flexibility, no caring for the customer, no going the extra mile. What a disgrace for a local business to act this way.
This owner and staff are lying, have zero integrity and will cheat repeatedly as can been seen by the 4 reviews that Yelp has "Filtered".
Again - I will never be going back - I suggest you do the same.