- Report: #1044355
Report - Rebuttal - Arbitrate
Complaint Review: The Book A Near
The Book A Near18525 E Smoky Hill Rd Centennial, Colorado United States of America
The Book A Near Deceptive Business Practices Centennial, Colorado
*General Comment: Excellent Used Book Store
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In every way I can state - I will never again return to this store. Unbelievably arrogant, unhelpful and just plain nasty to deal with.
I have been to dozens of used book stores over the years and can honestly say that this one has the strangest policies and procedures of any of them. I could not begin to deal with them.
Too bad because I wanted to support a local business, am a voracious reader and would have made a valuable customer. This business did not take the time to recognize any of that - their
My recommendation is to simply stay away. Give your business to someone that will appreciate it.
Since posting this review, the owners have entered 4 fake - 5 star reviews - several naming me specifically with blatantly fake and incorrect information. My review was exactly as stated. Rude people - rude interactions - just unpleasant beyond reason.
After multiple and repeated truly horrible interactions - I offered my 100 dollar credit balance for books totaling less than 15 dollars. I wanted to never to return but wanted value for my over 40 books I had traded in. The answer was simply No and Get Out - that is not our policy. No flexibility, no caring for the customer, no going the extra mile. What a disgrace for a local business to act this way.
This owner and staff are lying, have zero integrity and will cheat repeatedly as can been seen by the 4 reviews that Yelp has "Filtered".
Again - I will never be going back - I suggest you do the same.
This report was posted on Ripoff Report on 04/18/2013 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Book-A-Near/Centennial-Colorado-80015/The-Book-A-Near-Deceptive-Business-Practices-Centennial-Colorado-1044355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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