- Report: #681742
Report - Rebuttal - Arbitrate
Complaint Review: The Book Depository
The Book DepositorySt. Peter Port, Select State/Province United States of America
The Book Depository Textbook Order never arrived!! St. Peter Port, Other
*UPDATE Employee: Book Depository apologies
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I ordered a textbook for the Spring 2011 semester on December 22, 2010. It is currently January 12, 2011 and the book has yet to arrive. I contacted the site from which I ordered the book, Marketplace at Better World Books, and they informed me that the book in question was reported shipped on December 24, 2010. If this were true, I'm fairly sure that it would have arrived by now. Nothing has ever taken this long to be shipped to me from anywhere. The receipt I have for my order claims the book is coming from The Book Depository in California, USA. I know for a fact that it does not take 21 days to send something from California to Missouri. Now I'm going to have to start my Spring semester without a textbook for one of my engineering courses.
This report was posted on Ripoff Report on 01/12/2011 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Book-Depository/St-Peter-Port-Select-StateProvince-/The-Book-Depository-Textbook-Order-never-arrived-St-Peter-Port-Other-681742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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