- Report: #1073110
Report - Rebuttal - Arbitrate
Complaint Review: The Brace Shop
The Brace Shop6560 W Rogers Circle Boca Raton, Florida USA
The Brace Shop http://www.braceshop.comBracesdirec Will take your payment immediately, but delay giving you a Credit back for something they cannot deliver on. Boca Raton Florida
*REBUTTAL Owner of company: Credit
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Be very careful when ordering on-line with this Company. I recently purchased a brace on July 28, 2013 of which payment came out of my PayPal account immeditely. Two days later I received an email explaining that as a non resident of the U.S. they are requested NOT to ship products of certain manufacturers. OK, I can understand that, so then put a credit through back to my PayPal account. But no, I get an email from them telling me that it will be at least 5 days before I see a credit back to my account. So here I am 8 days later, no credit back to my Paypal account and I have to file a claim with Paypal to recieve my own money back on a product they cannot supply. I find this company very unethical and would NEVER do business with this company.
This report was posted on Ripoff Report on 08/05/2013 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Brace-Shop/Boca-Raton-Florida-33487/The-Brace-Shop-httpwwwbraceshopcomBracesdirec-Will-take-your-payment-immediately-bu-1073110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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