Theresa
  • Report: #1111006

Complaint Review: the bradford exchange

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  • Submitted: Fri, December 27, 2013
  • Updated: Fri, December 27, 2013

  • Reported By: kimber810 — searcy Arkansas
the bradford exchange
po box 806 morton grove, Illinois USA

the bradford exchange they lie about the delivery date!!! will not arrive when they say! it's been a month since i have ordered!! morton grove Illinois

*UPDATE Employee: Order placed December 6th

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 On Dec 6th i purchased a ring with bradford exchange an i was guarenteed delivery before christmas day!!! not only did it not arrive the day they said but it still has not arrived yet!!! when i call all i get is the run around an no one can help me... i have emailed them 6 times and no help at all!!! i will not pay for this ring for all the trouble i have went through an i see most are goin through the same thing i am..i hope by the time we all get done with this company they will have a class action law suit on them!!! this is so wrong and i am sick of companies making millions and getting away with it!!!!


This report was posted on Ripoff Report on 12/27/2013 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/the-bradford-exchange/morton-grove-Illinois-60053/the-bradford-exchange-they-lie-about-the-delivery-date-will-not-arrive-when-they-say-1111006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Order placed December 6th

AUTHOR: Chris - ()

Dear kimber810,

Thank you for your posting.  We are so sorry that you did not receive your ring in time for Christmas gift giving and it was guaranteed delivery.  We'd also like to apologize that you have not received a reply to your emails.  Please contact us at customer_inquiry@bgeltd.com with your name, address and/or account information.  We will be happy to review your account and find the reason for the delay and make the proper arrangements for your incomvenience.  Thank you, Chris

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