• Report: #1148981

Complaint Review: The College Network

  • Submitted: Thu, May 22, 2014
  • Updated: Thu, May 22, 2014

  • Reported By: jfiedler — mahwah New Jersey
The College Network
3815 River Crossing Pkwy Ste 260, Indianapolis, Indiana USA

The College Network Scam, not even considered a school by the IRS Indianapolis Indiana

*UPDATE Employee: Your concerns

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 The College Network is an over priced book club. They clame to be a school and then when taxes come around they clame that the IRS does not recognise them as a school. They are miss leading and untruthful. They clame to have help on hand 24/7 and it is noting close to help. They just send oyu to the reference guide over and over without answering any of your questions. I got two books and am happy to pay for the two classes and yet because they clame i will always have acess online i need to pay for it all because i am past the refund date. It would of been nice if i was notified about this refund date. If you looking on the BBB webcite there are over 100 complaints and yet nothing is being done about this so called college. How are they able to rip off so many people and get away with it.


This report was posted on Ripoff Report on 05/22/2014 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-College-Network/Indianapolis-Indiana-46240/The-College-Network-Scam-not-even-considered-a-school-by-the-IRS-Indianapolis-Indiana-1148981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Your concerns

AUTHOR: Customer Support - ()

Ms. Fielder,

 

The paperwork you were presented with at the point of sale explains what type of entity we are, as well as how the educational study program that you have purchased works, including the cancellation period, and the disclosure of the financial aspects of your purchase in accordance with the federal Truth in Lending Act.


There appears to be several misunderstandings as it relates to your purchase. We are happy to address your concerns, and we invite you to contact us to discuss this matter further. If possible, please have your copy of your purchase agreement paperwork available so that we may clarify any points of concern.

 

Your success and satisfaction with our products and services is important to us, and we would like to address any perceived shortcomings. Please feel free to contact us at 1-800-634-1443 at your convenience to discuss your concerns.

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