- Report: #1103603
Report - Rebuttal - Arbitrate
Complaint Review: The Computer Paramedic
The Computer Paramedic115 W Pearce Blvd Wentzville, Missouri USA
The Computer Paramedic Computer Fraud Wentzville Missouri
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I am furious about having my computer repaired at The Computer Paramedic in Wentzville, MO. I search the local area for computer repair stores, and The Computer Paramedic was the first add to pop up, so I figured I would give them a try...BIG MISTAKE. This company is a JOKE, and the store owner is a bigger JOKE. They were so nice when I took my computer in for the repairs, but when i started having problems less the 30 days later. My experience was totally different. They promised me all these wonderful things while I was inquiring about having my computer repaired, but after they got my computer things changed. The manager told me there would be additional fees for repairs I had already paid for. COMPUTER FRAUD "The staff and the manager should not be allowed to work with customers".
I would not recommend taking your computer to The Computer Paramedic store. They charge a $30 nonrefundable fee to diagnosis your computer, and they charged a $120.00 repair fee. I have had my computer back less that 30 days, and the computer is infected with a new virus and they want to charge an additional $60 fee to remove the new virus. The owner told me he can't guarantee that your computer won't become re-infected with new virus. I took my computer there because it had a virus and the store owner guaranteed to remove the virus, and add spy ware to prevent future virus. Now I’m being asked to pay an additional fee to remove a virus I already paid for. I would strongly encourage you look around before having your computer repaired by The Computer Paramedic in Wentzville.
I have spent $150 and I still don't have a working computer. In the future read the customer reviews before trying a new company.
This report was posted on Ripoff Report on 12/02/2013 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Computer-Paramedic-/Wentzville-Missouri-63385/The-Computer-Paramedic-Computer-Fraud-Wentzville-Missouri-1103603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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