- Report: #1070881
Report - Rebuttal - Arbitrate
Complaint Review: The Console Doctor
The Console Doctor6653 Powers Ave #238, Jacksonville, Florida USA
The Console Doctor Took my money & did not ship merchandise Jacksonville Florida
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On July 15, 2013 I ordered an Xbox slim Power Suppy and paid for 2 day shipping. After 3 days I had not received the order so I called the company which took me several times to get through. Upon speaking to salesperson I was told that my part that I ordered had been delivered. I asked for the tracking number & they said they didn't have one so then I asked how do they know it was delivered & they could not answer that question, They then told me they were going to refund my 2 day shipping cost & send out another one.
After another 3 days I still did not receive the power supply I had ordered. So I called them back again this tim they told me there was a computer glitch & they were going to refund me my 2 day shipping and they were shipping it out right away. Well it is now July 29th 2 weeks later & I still have not received the power supply. They will not answer my phone calls or return my messages I left & they will not accept blocked phone calls. I have had to contact my credit card company to fight the charges. Do not order & send anything to this company as they are not trustworthy!!!
This report was posted on Ripoff Report on 07/29/2013 06:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Console-Doctor/Jacksonville-Florida-32217/The-Console-Doctor-Took-my-money-did-not-ship-merchandise-Jacksonville-Florida-1070881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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