- Report: #1049927
Report - Rebuttal - Arbitrate
Complaint Review: The Dump
The DumpSewell, NJ Sewell, New Jersey USA
The Dump - Fairmount Designs Furniture Defective Furnitire. Horrilble Customer Service Sewell New Jersey
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We purchased a bedroon set, Fairmount Park-Milieu Park, from the Dump. About 1 month after delivery, the veniers started to crack and peel. I contactred The Dump and they sent a technician. He reported that the furniture could not be repaired and would need to be replaced. That was 4-5 months ago. The Dump refused to replace the dresser and first told us they woud replace 5 drawers (2 for night stands, 1 for chest, 2 for dreser) Tey also told us that they would refund $230 for the reaing damage on the dresser if we would accept this remedy. I agreed over 1 month ago. Now they are telling me that they are not going to replace the dresser drawers which are the worse.
Every time talk to them, I feel as though I am starting over. Very bad customer service. They act as if I am bothering them! Thank God that I did not pay in full. It is the only leverage I have.
Do not buy form the Dump. Do not buy Fairmount Designs furniture!
This report was posted on Ripoff Report on 05/10/2013 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Dump/Sewell-New-Jersey-08080/The-Dump-Fairmount-Designs-Furniture-Defective-Furnitire-Horrilble-Customer-Service-S-1049927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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