- Report: #1049927
Report - Rebuttal - Arbitrate
Complaint Review: The Dump
The DumpSewell, NJ Sewell, New Jersey USA
The Dump - Fairmount Designs Furniture Defective Furnitire. Horrilble Customer Service Sewell New Jersey
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
We purchased a bedroon set, Fairmount Park-Milieu Park, from the Dump. About 1 month after delivery, the veniers started to crack and peel. I contactred The Dump and they sent a technician. He reported that the furniture could not be repaired and would need to be replaced. That was 4-5 months ago. The Dump refused to replace the dresser and first told us they woud replace 5 drawers (2 for night stands, 1 for chest, 2 for dreser) Tey also told us that they would refund $230 for the reaing damage on the dresser if we would accept this remedy. I agreed over 1 month ago. Now they are telling me that they are not going to replace the dresser drawers which are the worse.
Every time talk to them, I feel as though I am starting over. Very bad customer service. They act as if I am bothering them! Thank God that I did not pay in full. It is the only leverage I have.
Do not buy form the Dump. Do not buy Fairmount Designs furniture!
This report was posted on Ripoff Report on 05/10/2013 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Dump/Sewell-New-Jersey-08080/The-Dump-Fairmount-Designs-Furniture-Defective-Furnitire-Horrilble-Customer-Service-S-1049927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.